Meat & Seafood Manager

Sendik's Food Market•Hartland, WI

10d•Onsite

About The Position

The Meat & Seafood Manager models and promotes Sendik’s culture by consistently providing best-in-class service to guests. This role oversees production, associates, customer satisfaction, and standards for the Meat & Seafood Department, while ensuring departmental goals and metrics are met. As part of the store leadership team, the manager demonstrates accountability, effective team management, and hands-on involvement on the sales floor and with associates. Sendik’s Food Markets is a family-owned grocery company with 17 locations across Southeastern Wisconsin. The company emphasizes exceptional quality, genuine service, community pride, product knowledge, and nimble customer-focused solutions.

Requirements

Must be at least 18 years old because the role requires operating Meat & Seafood equipment.
Prior food-handling and meat-cutting experience, preferably in a grocery setting, and leadership experience are required.
Ability to lead, coach, train, develop, and motivate a team.
Ability to give clear direction and delegate responsibilities based on department needs.
Strong understanding of department financials and ability to manage budgets to meet financial goals.
Strong knowledge of local and state health, sanitation, and safety regulations.
Ability to adapt quickly to changing conditions, priorities, and circumstances.
Ability to remain composed, meet deadlines, and work effectively under pressure in a fast-paced environment.
Excellent communication, organizational, and planning skills; strong verbal and written communication skills.
Ability to make independent decisions regarding department needs and priorities.
Strong time management, prioritization, multitasking, urgency, and teamwork skills, including anticipating the needs of the team.
Strong computer skills and working knowledge of Microsoft Office and Google products.
Excellent attention to detail, problem-solving, and conflict-resolution skills.
Exceptional customer service skills.
Ability to accommodate a fluctuating schedule, including evening, weekend, and holiday shifts.
Ability to stand, walk, lift, bend, and push or pull for extended periods.
Ability to lift up to 100 pounds.

Responsibilities

Serve customers in the Meat & Seafood Department by greeting, engaging, delighting, and thanking guests, and provide timely, friendly assistance with questions, suggestions, and complaints.
Manage all areas of the department, lead by example, and apply effective management techniques.
Oversee the department’s weekly production schedule and ensure products are full, fresh, and of the best quality.
Maintain department conditions by stocking shelves, rotating products, and keeping the area clean and organized.
Maintain and update weekly purchasing, sanitation, and inventory reports; order inventory based on shrink, overage, expired product, and other report information.
Oversee, manage, and train associates through coaching, performance improvement, recognition, one-on-one meetings, and feedback.
Create and maintain associate schedules, including schedule changes and time-off requests.
Create attractive department displays, bunkers, and end caps based on weekly sales; ensure proper merchandising.
Communicate with the Store Director or Assistant Store Director about department conditions, associate relations, hiring needs, accidents, and other concerns.
Achieve budgeted financial goals and support profitability by tracking costs and sales and executing marketing plans, promotions, displays, and cost-control techniques.
Attend store-level management meetings and participate in additional training and leadership activities as directed.
Assist with store promotional sales and catering events as needed.
Operate, maintain, and clean department equipment, including knives, a grinder, a saw, and coolers.
Maintain a clean and safe work environment by following safety and sanitation regulations and procedures.
Perform other Meat & Seafood Department duties, including meat cutting, as needed.