Manager Jobs

About The Position

Requirements

• Must be able to read, comprehend and follow oral and written instructions.
• Ability to write correspondence and respond to complaints and inquiries in a coherent and readily understood manner.
• Ability to work as a team player in a professional environment.
• Proficient in Microsoft Office products Word, Outlook and Excel.
• Ability to maintain effective working relationships with homeowners and resolve conflicts and problems courteously and tactfully.
• Ability to multi-task in a fast-paced environment with minimal supervision.

Responsibilities

• Meets with residents, take trouble calls, direct residents to outside agencies when required.
• Must be able to calm an upset resident and be professional at all times.
• Provide back-up to the Receptionist for phones, new resident paperwork, issuing of member ID cards, guest passes and vehicle transponders.
• Accept and review Home Improvement Applications. Complete Agenda and minutes for DRC meetings.
• Complete property inspections weekly. Update inspection report weekly.
• Complete permits and make copies of the Home Improvement application and necessary documentation.
• Attend Design Review Committee as scheduled (currently, twice a month) and Covenants meetings as requested.
• Process daily DRC violation reports.
• Send courtesy notices for non-compliance, ruling notices.
• Special projects often come up; the Community Associate - Architectural will be asked to assist with them.
• Maintain the DRC violation summary report and generate a relevant list as upon request.

Benefits

• competitive benefits package
• medical, dental, and vision insurance
• 401k
• disability insurance
• support with wellness and development initiatives
• designated Great Place to Work for six consecutive years
• many of our locations are awarded as Best and Brightest