Manager Jobs

About The Position

Requirements

• Strong governance, control, and operational risk mindset.
• Client and stakeholder relationship management across senior, operational, technology, and vendor-facing audiences.
• Analytical problem solving, data integrity focus, and reconciliation oversight.
• Cross-functional leadership and clear communication across global teams.
• Continuous improvement mindset, with a focus on operational resilience, automation, and STP.
• Bachelor's degree in Finance, Economics, Business, Information Systems, or a related field.
• 5–8+ years of experience in fund accounting, custody operations, investment operations, securities processing, or capital markets operations.
• Strong understanding of State Street Back Office and Middle Office operations; experience with the Aladdin operating model or comparable front-to-back investment platform preferred.
• Experience with governance, controls, client relationship management, audit readiness, third-party risk management, and service delivery routines.
• Familiarity with post-trade architecture, financial transaction messaging standards, reconciliation, exception management, and reporting metrics.
• Ability to work effectively across North America, Poland, and broader global stakeholder groups.
• Ability to manage multiple priorities in a deadline-driven environment while maintaining strong documentation, control evidence, and audit trails.
• Occasional flexibility may be required to support global governance forums, operational issue escalation, and stakeholder meetings.

Responsibilities

• Provide product support for the Aladdin Provider operating model at State Street, with a working understanding of the investment operations functions performed by State Street.
• Act as the primary relationship lead for Aladdin Provider / BRS, managing day-to-day engagement, service delivery alignment, and issue escalation across Back Office functions, PDX implementation, and State Street Back Office clients on Aladdin.
• Establish and execute governance frameworks supporting Global Delivery across Application Inventory Warehouse (AIW), Aladdin intellectual property attestations for licensed Middle Office / Back Office users, and related control routines.
• Drive Alpha compliance for Aladdin Provider audit readiness, including support for internal audits, external audits, regulatory reporting, third-party risk management, documentation, and control evidence.
• Lead governance forums, incident reviews, and service reviews, providing transparency into volumes, exceptions, key risk indicators, SLAs, KPIs, and STP reporting.
• Coordinate escalation management across operations, technology, BRS stakeholders, and global teams to support timely issue resolution and clear stakeholder communication.
• Provide North America continuity and support to the Aladdin Provider reporting team in Poland responsible for reporting on Aladdin Back Office transactions and related data sets.
• Identify and implement process improvements and straight-through-processing enhancements to reduce manual intervention and strengthen controls.

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks