Easton Valet Team Lead- Minimum Guarantee of $20 / hour - Weekly Pay!

Citrin•Columbus, OH

6h•$20 - $23•Onsite

About The Position

The Easton Team Lead is a new leadership role dedicated to our valet operation at Easton Town Center, home to several of Columbus's premier restaurants. You are the senior Citrin team member on the ground each shift: a working valet who also sets the standard, leads the team at the stands, and owns our relationship with the property night to night. This role was created to raise the bar on property, and it is a direct path into salaried management.

Requirements

1+ year of valet, hospitality, or customer service experience
Prior lead or supervisory experience preferred
Comfortable setting the standard with peers, holding a team accountable, and escalating issues promptly
Valid driver's license held for at least one year (not including a learner's permit) and a good driving record
At least 18 years of age
Professional appearance and strong communication skills
Ability to stand through an entire shift and perform tasks involving bending, kneeling, walking, and jogging, including jogging to and from vehicle parking locations and up and down stairs
Comfortable being outside during inclement weather
Friday/ Saturday evening availability required
All Citrin team members are required to use dashcams while operating vehicles
All candidates are subject to a criminal background check and/or motor vehicle record check after a conditional offer is accepted

Nice To Haves

prior lead or supervisory experience

Responsibilities

Serve as the senior Citrin team member on property, leading valets across the Easton stands during your shift
Run the pre-shift huddle: brief the team on the night's reservations, busy times, and need-to-know expectations
Own the valet lane
Model and enforce property policies
Escalate any significant incident to Citrin leadership and Easton property management
Check in and out with restaurant management at the start and end of each shift
Coach the team on presentation standards
Be the first face of hospitality for Easton's high-end restaurants
As the first point of contact with the guest, offer a warm and welcoming greeting
Tell every guest about our text-ahead process and set expectations on return times
Inspect vehicles and document any issues on the ticket before claiming possession
Ensure each vehicle remains in its original condition throughout the visit

Benefits

A team-first environment focused on career growth, leadership opportunities, and mentorship
Flexible schedules
Shift Times: Wednesday–Sunday, afternoon and evening hours (approximately 3:00 PM–11:00 PM). Other days during the week may be needed as the property dictates.
The perfect environment to strengthen and perfect networking and client service skills
We promote from within, over 90% of our managers started out in this position or one similar!
Referral Bonus Opportunities
Weekly Pay: Get paid every Friday!
Competitive, stable pay starting at a minimum guarantee of $20/hr to $23/hr based on experience
High performers receive opportunities for advancement into higher-paying roles
Vision, dental and medical care benefits available to any team members classified as full time
Continual opportunity for referral bonuses and performance-based rewards!