Baseball Specialty Shop Manager
About The Position
Scheels is seeking a Baseball Specialty Shop Manager who will be responsible for delivering exceptional customer service, maintaining expert-level product knowledge, and managing inventory. The role involves engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card. The manager will also lead product knowledge training for associates, meet sales goals, and ensure the sales floor is well-organized and replenished. Maintaining a professional appearance, positive attitude, and team-oriented atmosphere is crucial. The position requires strong communication skills with associates, the Scheels Campus, and vendors, as well as ensuring the work area is clean, organized, and meets safety standards. Basic math skills are necessary for handling currency, measurements, and percentages. The ability to work a varied schedule, including evenings, weekends, and holidays, is also required.
Requirements
- High school diploma or general education degree (GED), 1-3 months of related experience or training, or an equivalent combination of education and experience.
- Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
- Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages.
Responsibilities
- Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card
- Maintain expert-level knowledge in all selling areas, as well as lead product knowledge training for other associates
- Consistently meet or exceed personal sales goals while delivering a high-quality customer experience
- Manage inventory by running and analyzing Internal Flash Reports
- Effectively maintain an organized backstock while ensuring merchandise is properly displayed and replenished on the sales floor
- Ensures their product is accurately displayed to customers through price tagging, sales stickers, and signage
- Maintain a professional appearance, positive attitude, and team-oriented atmosphere
- Communicate professionally with other associates within the store, the Scheels Campus, and Vendors/Sales Representatives
- Ensures their work area is clean, organized, and meets safety standards
- Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages
- Ability to work assigned schedule; may include varied hours, evenings, weekends, and holidays. Including product knowledge meetings
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with Roth options
- Associate discounts
- Full health coverage—including medical, HSA, dental, and vision
- Accident and hospital indemnity insurance
- Employee Assistance Program
- Paid time off
- Holiday pay
- Maternity leave
- Bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
