Assistant Branch Manager - Credit Union - New London, OH

Firelands Federal Credit Union • New London Township, OH

6h • Onsite

About The Position

Ready to grow your leadership career while making a difference for employees, members, and your community? Firelands Federal Credit Union is looking for an Assistant Branch Manager who enjoys developing people, building relationships, and creating a positive experience for both employees and members. As an Assistant Branch Manager, you’ll work alongside the Branch Manager to support the day-to-day success of the branch while helping employees grow, strengthening member relationships, and ensuring our team delivers the exceptional service our members deserve.

Requirements

• Enjoys leading, coaching, and helping others succeed
• Builds strong relationships and communicates effectively
• Is comfortable providing feedback and having meaningful conversations
• Takes initiative and approaches challenges with a solution-focused mindset
• Can balance leadership, member service, and operational responsibilities
• Thrives in a collaborative, team-oriented environment
• Has previous financial institution, leadership, supervisory, or related experience
• Is excited about continuing to learn and grow professionally

Responsibilities

• Support the Branch Manager with the daily operations and overall success of the branch
• Coach, develop, and support employees to help them grow and succeed
• Provide ongoing feedback, recognition, and guidance to team members
• Help create a positive, collaborative, and engaging work environment
• Build meaningful relationships with members and help identify solutions that support their financial needs
• Lead by example in delivering an exceptional member experience
• Assist with branch goals, performance expectations, staffing, scheduling, and operational needs
• Support training and development of new and existing employees
• Ensure branch activities follow Credit Union policies, procedures, and applicable regulations
• Step in to support the Branch Manager and team wherever needed

Benefits

• Volunteer Time Off
• Credit Union Membership
• Competitive Salary
• Paid Time Off
• Paid Holidays & Birthday
• Bereavement Pay
• 401(k) Retirement Plan
• Employer Paid Pension Plan
• Group Health Insurance
• Prescription Card
• Dental and Vision Plan
• Flexible Spending Account / Health Savings Account
• Employer Paid – Group Life Insurance
• Employer Paid - Short Term Disability Insurance
• Employer Paid - Long Term Disability Insurance
• Tuition Reimbursement
• Gym Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed