Maintenance Supervisor Jobs

About The Position

Requirements

• At least three years of experience as a maintenance technician or other applicable experience.
• High school diploma or GED.
• Extensive knowledge of carpentry, plumbing, electrical work, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification, Type II or Universal, or ability to obtain it within 90 days of employment.
• Proficiency using hand and power tools.
• Ability to lead, direct, and motivate others.
• Ability to work in a fast-paced environment, stay organized, follow up, and manage multiple priorities.
• Strong verbal and written communication skills and ability to interact in English with diverse associates, residents, and external agencies.
• Ability to read English well enough to understand policies and procedures, safety notices, business correspondence, and documentation.
• Excellent interpersonal skills, a positive attitude, enthusiasm, energy, and a strong customer-service orientation toward older adults.
• Strong attention to detail.
• Basic computer keyboarding and navigation skills.
• Provide a basic tool set.
• Possess and maintain timely and reliable transportation.
• When on call, be available and fit for work and able to report to the property within 30 minutes of receiving a call.

Nice To Haves

• Prior supervisory experience.

Responsibilities

• Ensure timely, accurate, and high-quality completion of resident service requests.
• Provide excellent customer service and communicate courteously with residents, associates, management, and guests; address concerns promptly and professionally.
• Identify, perform, or oversee routine, preventive, scheduled, and emergency repairs and general upkeep throughout the community and on equipment; maintain appropriate logs and records.
• Manage, train, and direct maintenance associates to ensure responsibilities are completed efficiently and on time.
• Oversee apartment turnovers, including repairing, renovating, painting, and cleaning vacant apartments.
• Keep community areas safe, tidy, and free of trash, debris, and animal waste; maintain dumpster areas and prepare dumpsters for pickup.
• Monitor the community and grounds for maintenance and safety needs and advise management of areas needing attention.
• Maintain landscaping, including watering flowers, and perform snow removal as needed.
• Comply with company policies, procedures, and external regulatory requirements.
• Resolve complex or advanced service issues, including sensitive resident communications.
• Contribute to annual budget planning; maintain the property's appearance within budget, ensure service contracts are in place and renewed, and purchase equipment and supplies according to established budgets and procedures.
• Respond promptly, appropriately, and courteously to emergencies.
• Develop and deliver formal and informal training to associates as assigned, and attend required in-service training.
• Support other communities as assigned by management.
• Manage the maintenance department, which may include hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining associates, and addressing complaints and problems.
• Perform other duties as assigned.

Benefits

• Annual performance bonuses.
• Generous paid leave programs.
• Dental, health, and vision care plans.
• Adoption and surrogacy support.
• Flexible work arrangements.
• Health advocacy and an Employee Assistance Program (EAP).
• Mental health benefits.
• Financial education and wellness programs.
• 401(k) plan with employer matching contributions.
• Learning and development opportunities.
• Tuition reimbursement for job-related courses and certifications.
• $3,000 sign-on bonus.