Brentwood - Maintenance Supervisor

Engage Management•Conway, AR

10d•Onsite

About The Position

The Maintenance Supervisor at Brentwood Apartments oversees maintenance, custodial, and grounds teams to help preserve the property's beauty and functionality and provide residents with a comfortable, well-maintained community. The role reports to the Property Manager and is classified as non-exempt (hourly). It includes managing supplies and equipment, responding to work orders and make-readies, performing preventative maintenance, ensuring safety compliance, and supervising in-house and vendor work. The supervisor also handles on-call responsibilities and maintains communication with vendors and contractors.

Requirements

High school diploma or GED, plus 3–5 years of related experience or training, or an equivalent combination of education and experience.
Valid driver's license and ability to drive to daily activities.
Experience managing a diverse workforce; ability to manage conflict, provide direction, and drive results through staff performance management.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
Ability to communicate effectively with customers one-on-one or in groups.
Ability to apply common sense to carry out detailed instructions and resolve standardized problems involving a few concrete variables.
HVAC certification required.
Ability to frequently sit, stoop, kneel, crouch, or crawl; frequently lift or move up to 50 lbs and occasionally over 100 lbs; and climb ladders.

Responsibilities

Manage inventory, ordering, and delivery of supplies and equipment for maintenance, custodial, and grounds teams, under the direction and approval of the Property Manager.
Respond promptly to work order requests, make-readies, and related tasks.
Schedule and perform preventative maintenance.
Ensure OSHA standards and company safety policies are followed at all times.
Fulfill on-call responsibilities.
Schedule and directly supervise all in-house and/or vendor work.
Schedule product review appointments to avoid drop-in sales calls.
Research and evaluate current and potential products used in community maintenance and upkeep.
Analyze and resolve work problems, or assist team members in solving them.
Initiate or suggest plans to motivate the team toward work goals.
Maintain the supply and upkeep of all Company-required tools.
Report unusual or extraordinary circumstances regarding the community or residents.
Maintain consistent communication with vendors and contractors on scheduling, billing, vendor relations, and certificates of insurance.
Ensure community uniform, professional appearance, and attitude requirements are maintained by maintenance, custodial, and grounds personnel.
Respond courteously and efficiently at all times.
Maintain thorough knowledge of company policies and procedures.
Seek educational opportunities and self-improvement for personal growth and development.
Carry out supervisory responsibilities in accordance with Company policies and applicable laws, including planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; and addressing and resolving complaints.