Shift Supervisor - Brentwood

Joe & the Juice / United States•Los Angeles, CA

About The Position

As a Shift Supervisor at Joe & The Juice, you help keep the store running smoothly and create an energetic, welcoming guest experience. You lead shifts through effective delegation, team support, and attention to operational standards, while supporting store management and helping Juicers develop. The role focuses on daily workflow, cleanliness and safety, training, guest service, deliveries, and commercial targets.

Requirements

1–2 years of experience in a similar supervisory or team lead role.
Strong organizational and communication skills.
Ability to stay calm and lead under pressure.
Passion for people, service, and personal growth.
Proactive, hands-on approach with a team-first mindset.
Ability to stand for long periods.
Ability to lift between 50 and 60 lbs.
Ability to perform bending, stooping, crouching, and squatting movements.
Ability to safely handle and use sharp objects.
Ability to work near and operate a hot grill.

Responsibilities

Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and providing feedback.
Supervise and delegate daily checklists using the task-monitoring system; maintain cleanliness, safety, and Pink Standards, and report and document issues.
Support new Juicers through the Knowledge – Training – Practice – Validation training approach.
Lead by example in creating warm, memorable guest interactions and handle in-store feedback professionally with a guest-first approach.
Monitor commercial targets, manage deliveries, report accurately, and guide the team in supporting store sales performance.