Maintenance Director Jobs

About The Position

Requirements

• Two to three years of apartment maintenance experience or equivalent.
• Employment history demonstrating knowledge and skills in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
• Working knowledge of OSHA standards and MSDS regulations.
• High school diploma or GED.
• EPA Type I and II or Universal certification for refrigerant recycling.
• Valid Certified Pool Operator or Certified Spa and Pool Operator certificate, along with certifications required by applicable state and local jurisdictions.
• Current valid driver's license.
• Ability to lead, direct, and oversee maintenance work performed by Service Team members.
• Ability to read, write, and communicate effectively and respond to questions about department operating policies.
• Basic mathematical skills for calculations needed to complete maintenance duties.
• Logical problem-solving and the ability to follow written, oral, or diagram-based instructions and handle standardized situations involving multiple variables.
• Proficiency with internet, word processing, spreadsheet, and database management programs.
• Ability to meet attendance and punctuality expectations and perform the physical demands of the position.
• Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Nice To Haves

• College or technical degree.
• Property management system experience.

Responsibilities

• Maintain and repair property buildings, grounds, amenities, and common areas, including diagnosing defects and completing resident work orders in accordance with policies, safety standards, and code requirements.
• Oversee and complete the apartment make-ready process, including move-out inspections, creating punch lists, scheduling vendors, ordering supplies, completing maintenance tasks, and inspecting finished work.
• Develop and maintain standards for cleanliness and appearance throughout the community, including grounds, building exteriors, apartment interiors, common areas, and parking lots.
• Inspect work performed by service team members, contractors, vendors, and other service providers; verify quality and scope, and develop corrective action plans when needed.
• Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Director.
• Assist the Community Director with repair, maintenance, and capital expense budgets, and support cost-control practices.
• Complete monthly preventive maintenance procedures and schedule and perform routine maintenance on equipment and tools.
• Conduct safety meetings, maintain current and accessible MSDS sheets, and keep current with OSHA and other applicable safety requirements.
• Provide responsive customer service to residents and coworkers, respond to questions and complaints, and assign work orders efficiently and urgently.
• Conduct routine and periodic property inspections to identify safety, risk-management, and repair concerns and communicate them to appropriate individuals.
• Complete accurate and timely documentation and paperwork for service requests and other work.
• Lead, direct, and oversee the maintenance process carried out by Service Team members.
• Follow policies and procedures, monitor compliance with regulatory and operational requirements, and report violations or infractions.
• Identify and suggest improvements to property efficiency, profitability, and productivity.
• Attend relevant training, apartment association meetings, and other industry events, and keep abreast of industry trends.
• Work with on-site team members to prioritize solutions, support company culture, manage projects and change initiatives, and participate in community and industry activities.