Director of Maintenance

Solinity, LLC•Johns Creek, GA

7d•Onsite

About The Position

The Director of Maintenance is responsible for the safety, functionality, appearance, and preventative maintenance of the community, including resident apartments, common areas, building systems, grounds, and equipment. This position leads daily maintenance operations, responds promptly to resident needs, manages vendors and capital projects, and maintains regulatory and life-safety readiness. The Director is accountable for timely work-order completion, preventative maintenance, budget stewardship, and proactive communication with the Executive Director. The role includes maintaining preventative maintenance programs and records; inspecting and maintaining community spaces and building systems; prioritizing and documenting work orders; coordinating licensed vendors; supporting fire, building, environmental, and life-safety inspection readiness; and overseeing facility-related emergency preparedness and response. The Director partners with other departments on resident safety, accessibility, sanitation, apartment readiness, and community operations. The position also manages maintenance budgets, vendor bids, capital needs, and, where assigned, housekeeping team members and activities. Work takes place throughout resident apartments, common areas, maintenance rooms, and outdoor grounds, and may occasionally involve heights or confined areas when properly trained. The role involves interaction with residents, coworkers, and vendors; occasional evening, weekend, or night work; and on-call responsibilities as needed. Exposure may include weather, noise, dust, cleaning agents, communicable diseases, biological or environmental hazards, and mechanical or electrical hazards. The position requires following safety procedures, using required protective equipment, and lifting up to 50 pounds. Occasional travel is required.

Requirements

High school diploma or equivalent (GED).
Two or more years of building maintenance and environmental experience.
Demonstrated working knowledge of HVAC, plumbing, electrical and mechanical systems, general repairs, and safe use of tools and equipment.
Valid driver’s license when driving is required.
Maintain any trade licenses or certifications required by applicable law for assigned work.
Pass a background check.
Ability to communicate tactfully and effectively with team members, residents, family members, visitors, government agencies, the general public, management, and outside contacts.
Excellent written and verbal communication skills in English.
Ability to read and interpret business and technical materials, professional journals, procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information effectively.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret graphs.
Ability to make independent decisions when circumstances warrant and to work harmoniously with and supervise professionals.
Ability to hold team members and vendors accountable, address performance concerns promptly, and maintain reliable maintenance service.
Ability to seek out new methods and principles and incorporate them into existing practices.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
Caring and compassionate approach when dealing with residents and team members.
Ability to use Microsoft Word, Excel, email, and electronic work-order or preventative maintenance tracking systems.
Ability to safely operate common maintenance tools and understand equipment manuals, inspection reports, and basic building-system documentation.
Ability to meet the physical demands of the role, including standing, walking, sitting, using hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, talking, hearing, tasting or smelling, and lifting up to 50 pounds.
Ability to work occasional evenings, weekends, or nights for shift coverage and to be on call as needed; occasional travel is required.
Ability to follow safety procedures and use required protective equipment while working in areas with potential exposure to weather, noise, dust, cleaning agents, communicable diseases, biological or environmental hazards, and mechanical or electrical hazards.

Nice To Haves

Experience in senior living, hospitality, multifamily housing, or healthcare.
Prior supervisory experience.
Knowledge of preventative maintenance programs, vendor management, and facility inspections.

Responsibilities

Maintain a documented preventative maintenance program for building systems, equipment, resident apartments, common areas, and grounds.
Inspect the interior and exterior of the community and promptly correct deficiencies.
Manage, prioritize, document, and follow up on maintenance work orders, communicating expected completion dates to residents and department leaders.
Inspect and maintain HVAC, plumbing, electrical, lighting, doors, locks, appliances, and other facility systems within training and licensing requirements.
Coordinate qualified licensed vendors for specialized work and verify completion and service records.
Maintain readiness for fire, building, environmental, and life-safety inspections, including testing, logs, and corrective action tracking.
Coordinate inspection and service of fire alarms, sprinklers, extinguishers, emergency lighting, exit signage, generators, and other emergency systems as applicable.
Keep exits, corridors, access routes, and emergency equipment clear and operational; report and mitigate hazards.
Oversee facility-related emergency preparedness, including utility interruptions, severe weather, evacuation support, and restoration of essential services.
Respond to urgent maintenance issues, equipment failures, leaks, and safety concerns, including after-hours calls as needed.
Partner with Wellness leadership on resident environmental safety, accessibility, and maintenance issues affecting care or mobility.
Coordinate with Housekeeping and Dining leadership to maintain sanitary, functional, and attractive resident and service areas.
Complete apartment inspections and repairs for move-ins, transfers, and move-outs to support apartment readiness and occupancy goals.
Maintain organized maintenance shops, safe chemical storage, inventories, tools, keys, equipment, and safety data sheets.
Oversee landscaping, pest control, waste management, snow and ice response where applicable, and exterior presentation standards.
Manage the maintenance department within approved operating and capital budgets; review invoices, monitor expenses, and identify cost-saving opportunities without compromising safety.
Obtain competitive bids when appropriate, coordinate vendor schedules, and communicate recommendations and project status to the Executive Director.
Identify deferred maintenance and capital needs and prepare scopes of work, cost estimates, priorities, and proposed timelines for leadership review.
Recruit, train, schedule, supervise, coach, and evaluate housekeeping team members where assigned; ensure safe work practices and accountability.
Direct housekeeping activities, including infection control practices, biohazard spills, odor control, and cleaning standards.
Maintain records of inspections, preventative maintenance, equipment warranties, permits, vendor contracts, repairs, and compliance documentation.
Provide timely, courteous service to residents and families, protect resident privacy, and minimize disruption when working in occupied areas.
Escalate serious safety, security, regulatory, or infrastructure concerns and develop corrective action plans with owners and deadlines.
Participate in leadership meetings, in-service education, safety committees, and required training; collaborate across departments.
Perform other duties as assigned and maintain flexibility to support community needs, including occasional evenings, weekends, and on-call responsibilities.