Hotel Assistant Director of Maintenance - Hotel Boulderado
About The Position
Collegiate Hotel Group is seeking an Assistant Director of Maintenance to join Hotel Boulderado. The position supports the hotel’s maintenance operations, preventative maintenance programs, building and grounds upkeep, life-safety readiness, and contracted capital projects. It also provides intermediate field support for hotel technology and coordinates with vendors when needed to prevent system disruptions. The Assistant Director of Maintenance helps maintain guest and team member satisfaction by completing work orders promptly, identifying and correcting deficiencies, assisting other departments with guest requests and concerns, and educating hotel personnel on emergency procedures and safety precautions. The role also hires, coaches, and develops direct reports.
Requirements
- Minimum of three years in a maintenance management position, preferably within hotels.
- Minimum of high school education.
- Valid driver's license.
- Basic math skills.
- Ability to communicate effectively verbally and in writing.
- Strong leadership skills.
- Ability to exceed the expectations of guests and team members.
- Excellent time management skills.
- Strong Microsoft Office skills, including Word and Excel; Outlook is a plus.
- Detail-oriented approach and commitment to excellence in assignments.
Nice To Haves
- Post-high-school education.
- Two years of college or trade-school equivalent in mechanical, electrical, and/or technical disciplines.
- IT support experience.
- Experience with brand hotels.
- Experience navigating transitions from independent properties to branded properties.
- Knowledge of historical buildings.
Responsibilities
- Ensure proactive preventative maintenance programs meet brand standards for laundry equipment, heating and air conditioning units, ice machines, fire extinguishers and smoke alarms, and plumbing.
- Inspect guest rooms after preventative maintenance and review problems with maintenance staff.
- Maintain a current inventory of supplies.
- Maintain a work order assignment program for completed and pending work orders; prioritize and complete work orders in a timely manner and monitor deficiencies.
- Maintain hotel grounds, curb appeal, and building exteriors.
- Assist other departments in fulfilling guest requests and resolving guest concerns.
- Assist with the coordination and supervision of contracted capital projects.
- Educate hotel personnel on emergency procedures and safety precautions.
- Hire, coach, and develop direct reports.
- Participate in regularly scheduled property walk-throughs and report or fix identified deficiencies within an appropriate time.
- Serve as a member of the emergency organization team and develop expertise in life safety.
- Remain aware of fire, safety, and protection equipment and hazards.
- Coordinate and support implementation and troubleshooting of hotel technology, including HSIA, PBX, FTG/OTT/GRE TV platforms, CCTV, and electronic key systems, for existing hotels, new builds, and property transitions.
- Provide intermediate-level field support and assist with vendor escalation as needed to prevent disruptions and maintain confidence in hotel systems.
- Perform other duties as assigned.
Benefits
- Daily Pay, allowing team members to get paid today for work completed.
- Free telemedicine and virtual mental health care access starting on day one.
- Multiple health insurance and life insurance options.
- 401(k) plan with company match.
- Paid time off for eligible team members.
- Holiday pay and paid holidays.
- Pet insurance.
- Employee Assistance Program.
- Discounted hotel rooms.
- Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
