Director of Building Maintenance (Ellington)

Childrens Rescue Fund•New York, NY
•$0 - $77,250

About The Position

The Director of Building Maintenance oversees maintenance, janitorial work, and capital improvement projects for the development, including the care, cleaning, and inspection of buildings, grounds, and garbage disposal areas. Reporting to the Program Director, this role ensures building systems remain operational and the property meets requirements set by DOB, HPD, FDNY, and other government authorities. The Director recruits and interviews staff in coordination with Human Resources and supervises, schedules, and assigns work to maintenance and janitorial employees. The position oversees repairs, preventive maintenance, inspections, vendor contracts, inventory, safety, and work-order records, including use of the Yardi system. It also coordinates project bids, maintains building and client spaces, manages room turnovers, and responds to client service requests. The Director may need to cover staff shifts, conduct unannounced site visits outside regular hours, and respond to emergencies on-call. The role involves travel among locations in New York City and flexibility for a 24/7 operation; long hours and a varied schedule may be required.

Requirements

  • Education in the trades.
  • At least five years of experience in facilities and/or residential building maintenance.
  • At least two years of supervisory experience, with a track record of hiring, developing, and retaining high-performing teams.
  • At least three years of building management experience, including at least two years of shelter experience.
  • Obtain necessary training and certifications related to the position and building requirements.
  • Ability to travel throughout various locations in the New York City area.
  • Ability to lift and move objects weighing up to 30 pounds several times a week.
  • Ability to work long hours and a varied schedule, with flexibility for an organization operating 24/7.

Nice To Haves

  • Three to five years of experience in building construction, maintenance, and repair is preferred.

Responsibilities

  • Oversee building systems, maintenance, repairs, modifications, janitorial work, and capital improvement projects.
  • Identify hazardous conditions and unsafe work practices and implement corrective or safety measures.
  • Monitor work orders, assign tasks, coordinate repairs, follow up on completion and deficiencies, and close out work orders in Yardi.
  • Maintain preventive maintenance schedules and ensure seasonal preparation of HVAC and other building systems.
  • Perform or oversee plumbing, electrical, HVAC, carpentry, machinery, equipment, and appliance maintenance and repairs.
  • Handle emergency repairs promptly and be on-call for off-hours emergencies, reporting to the property as needed.
  • Obtain estimates and quotes, coordinate vendors and service providers, collaborate with the AVP and procurement department on bids, and oversee contracted work.
  • Maintain basement storage, client rooms, common areas, building exteriors, walkways, and the building façade.
  • Maintain vacancy reports and coordinate unit repairs, materials, and room turnovers within DHS guidelines.
  • Manage snow removal, landscaping, and garbage disposal, including placing trash and recyclables out according to the Department of Sanitation schedule.
  • Recruit and interview for vacancies in coordination with Human Resources; supervise, schedule, assign, coach, train, and document supervision of staff.
  • Take immediate disciplinary action when needed and ensure staff attend scheduled training and wear proper uniforms.
  • Conduct site visits and inspections, including daily inspections of the property, building systems, and safety systems; ensure issues are addressed to prevent breakdowns.
  • Assign staff to inspect safety devices and systems, including smoke detectors, emergency lights, drainage systems, and fire-stop applications.
  • Accompany government agencies during property inspections, report and mitigate citations or violations, follow local law requirements, and attend violation hearings as requested.
  • Maintain vendor visit logs and enter inspections, repairs, and building maintenance issues into Yardi.
  • Ensure compliance with New York City building codes and train staff in OSHA and other required safety procedures.
  • Ensure tools, equipment, materials, cleaning solutions, and safety equipment are used, stored, and maintained safely; manage keys, fobs, and other client access systems; maintain Material Safety Data Sheets.
  • Manage vendor contracts, inspect and sign off on completed work, report deficiencies, and ensure contracted services are adequate.
  • Maintain secure inventories of supplies, tools, and equipment; accept deliveries or pick up materials; maintain packing-slip and invoice records; procure materials; track usage and purchases; report inventory trends; and train staff on the inventory system.
  • Respond promptly to client service requests and maintain accurate records of work performed.
  • Ensure respectful communication and professional boundaries with tenants, respond to client feedback without bias, provide notice before entering client units, and inform clients of utility or elevator interruptions.
  • Cover shifts and perform associated duties when staff are absent, including janitorial tasks and snow removal when needed.
  • Work independently, meet deadlines, multitask, solve problems under pressure, and take initiative.
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