Maintenance Director

RAM Partners•Philadelphia, PA

26d•$85,000 - $95,000

About The Position

The Maintenance Director oversees maintenance operations for a multifamily community, partnering with the Property Manager, Area Vice President, Maintenance Supervisor, corporate departments, vendors, and contractors. The role manages capital improvement and maintenance projects, budgets, schedules, vendor relationships, inventory, inspections, safety compliance, and reporting. It also supervises maintenance staff and contractors, ensuring facilities are clean, safe, efficiently operated, and maintained in accordance with company standards and applicable laws. Compensation is listed as $85,0000 to $95,000 annually.

Requirements

Professional demeanor and exceptional interpersonal skills.
Demonstrated problem-solving skills, including the ability to recognize and define problems and implement effective solutions.
Excellent computer skills, including Outlook, Word, Excel, MS Project, and facilities management software.
Ability to prioritize work to address emergencies.
Demonstrated ability or experience preparing policies and procedures, scopes of work, RFPs, and project schedules, and reviewing and analyzing bids and interviewing service providers.
Ability to prepare reports as requested.
Organized, detail-oriented, and resourceful, with excellent communication skills.
Superior written and oral communication skills.
Team player with leadership qualities.

Nice To Haves

AutoCAD experience.

Responsibilities

Work with the Property Manager and Area Vice President to create and maintain budgets, project plans, and schedules for capital improvements, deferred and preventive maintenance, construction, and building systems and services.
Obtain, analyze, and submit contractor and vendor bids with recommendations; acknowledge delivered goods and materials; and manage ongoing vendor contracts.
Supervise and approve contractor work with the Property Manager and ensure quality control of subcontractors and maintenance staff.
Procure and maintain supplies, manage vendor relationships, and coordinate regular inventory of facilities assets.
Develop and implement energy management processes to improve environmental sustainability and manage energy, utility, and waste-disposal costs.
Develop and enforce standardized maintenance policies and procedures in coordination with property, area, and corporate leadership, ensuring legal compliance, industry best practices, and safety planning.
Prepare weekly and monthly reports covering budgets, schedules, human resources, inventory, and performance goals.
Develop proactive, deferred, and preventive maintenance plans with the Property Manager, and conduct regular inspections of building systems and facilities.
Coordinate recurring building maintenance inspections and inspections with local enforcement agencies as needed; maintain safe, clean, efficient, and compliant work conditions and spaces.
Work with the Property Manager to keep property maintenance aligned with expectations and company policies and procedures.
Coordinate with the Maintenance Supervisor to implement effective work procedures, address workload, and improve department efficiency and personnel utilization.
Identify and address life-safety hazards; conduct regular safety meetings; and ensure compliance with hazardous-material, OSHA, training, and company safety-plan requirements.
Promote a positive staff environment and an exceptional quality of life for residents; participate in training to maintain technical, administrative, and managerial competency.
Supervise employees and contractors on apartment renovations and maintenance service requests, including cleaning, painting, carpet and counter work, appliance repairs, and structural repairs.
Coordinate vendor and contractor activities and their supervision, and manage emergency, scheduled, and special facility repairs.
Review work orders and communicate their proper interpretation to technicians.
Oversee cleaning and landscaping contractors.
Ensure human resources procedures for service teams are followed; participate in annual reviews, candidate selection, staff assignment changes, and employee relations matters with the Property Manager, Maintenance Supervisor, HR, and Area Vice President.
Maintain clean, safe, orderly, organized facilities spaces and current inventory.
Maintain employee schedules with the Maintenance Supervisor, including assignments, rotations, training, vacations, paid time off, absence coverage, and overtime.
Coordinate utility, facility, and other shutdown activities that may affect building operations.
Set objectives to improve work procedures and personnel utilization, and report workload status and department operating information.
Complete other duties as assigned.