Lab Director Jobs

About The Position

Requirements

• Bachelor’s degree
• 5 years or more of leadership experience in a health system or medical center
• Demonstrated ability to build trust, inspire engagement and cultivate a healthy workplace culture
• Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.
• Ability to communicate with a heavy customer focus when working with client leadership
• Proven success in training and developing both technical and non-technical employees
• Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills
• Ability to manage the performance of others and provide developmental coaching/feedback and mentoring
• Ability to problem solve and provide solutions under minimal supervision
• Able to balance the needs of the business with the needs of the employees
• Proficient with Laboratory Information Systems and Microsoft Office
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills

Nice To Haves

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 10 years or more of clinical laboratory testing experience
• 2 years or more working in an academic intuition
• ASCP or AMT certification
• Prior experience in a high volume, large hospital environment
• Familiar with new laboratory instrumentation and equipment automation
• Strong working knowledge of supply chain operations and expense control
• Previous experience managing multiple locations is highly preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures

Responsibilities

• Lead and direct the hospital operations within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment.
• Ensure adherence and implementation of hospital and laboratory policies and procedures for sites within the designated market.
• Work closely with hospital administration and lab leadership in maintaining strategic and financial objectives and understand/explain variances of laboratories within the market.
• Ensure laboratories within the market are performing at established metrics – understand root cause and implement process improvements when necessary.
• Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market.
• Maintain strong customer-focused relationships, resolving operational issues proactively and effectively.
• Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients.
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations.
• Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct.
• Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork.
• Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff.
• Lead and develop a high-performing team of managers, supervisors and lead technologists through coaching, training, and performance management.
• Foster a culture of high employee engagement, collaboration, continuous learning, and innovation within the laboratory team.
• Proactively address workplace climate to maintain a positive culture, strengthen retention and enhance team effectiveness.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan