Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
• Receive, count, price, and return merchandise; champion On-Shelf Availability; and validate planogram accuracy.
• Review and coordinate appropriate use of reports and system applications affecting inventory balances and pricing.
• Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
• In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
• Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are present; take appropriate action on received or undelivered products, contact vendors, and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify daily postings for pharmacy orders, including any necessary tote audits and shortage or damage reporting.
• Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
• Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of prescription claims.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
• Ensure inventory compliance with state and local laws regarding regulated products.
• Maintain inventory records and organize invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
• Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
• When serving as leader on duty in designated stores, register sales and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Complete additional activities and tasks as assigned.
• Attend company training, complete e-learning modules including safety training, and obtain and maintain a state-required pharmacy license or certification.
• Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.