Site Coverage Specialist, Inventory Services

Avantor • Raritan, NJ

20d • Onsite

About The Position

The Site Coverage Specialist supports Avantor’s Advanced Laboratory Services team by performing customized, mission-based laboratory and research support work for customers. The role reports to the Territory Area Manager and works closely with Advanced Laboratory Services professionals to support site operations, procurement, inventory, and customer service. The position is located in Raritan, New Jersey, with a regular Monday–Friday schedule of 7:30 AM–4:00 PM. Flexibility is required for occasional coverage of shifts between 6:30 AM and 10:30 PM, and travel to customer locations onsite may be needed.

The specialist provides cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities; serves as a point of contact for customer purchasing, facilities, and plant leadership teams; and supports efficient, accurate daily site operations. The role uses multiple customer and business systems, supports and trains team members, handles customer service issues and financial reconciliations, maintains operational metrics, and contributes to process improvements. Additional work includes preparing Day 10 kits and labels, coordinating weekly shipping and receiving, managing expense-related reporting, and completing assigned projects.

The job requires a high school diploma or GED and at least three years of experience in inventory management, procurement, shipping and receiving, logistics, or a related operational environment. An associate’s or bachelor’s degree in Business, Science, or a related field is preferred. The posting gives an hourly pay range of $28.63–$30.28 and separately lists expected pre-tax pay of $51,500–$83,375, with actual pay depending on relevant factors. Avantor describes a comprehensive benefits package, including medical, dental, and vision coverage, wellness programs, paid time off and holidays, retirement savings, and other benefits.

Requirements

• High school diploma or GED required.
• At least 3 years of experience in inventory management, procurement, shipping and receiving, logistics, or a related operational environment.
• Valid driver's license required.
• Strong customer service, communication, and relationship-building skills.
• Proficiency in Microsoft Office and computer-based systems.
• Working knowledge of inventory management and procurement processes.
• Ability to work independently, manage multiple priorities, and adapt to changing business needs.
• Strong attention to detail and organizational skills.
• Commitment to safety, quality, and compliance with site procedures and protocols.
• Ability to meet customer requirements, including background checks, safety training, security clearances, and medical screenings as applicable.
• Flexibility to occasionally cover shifts between 6:30 AM and 10:30 PM.
• Ability to travel to customer locations onsite as needed.

Nice To Haves

• Associate's or Bachelor's degree in Business, Science, or a related field.
• Experience with inventory and procurement systems.
• Prior experience with VWR products and services.
• IATA, DOT, OSHA Right-to-Know, or IMDG training.
• Forklift and/or HAZWOPER certification.
• CDL.
• Experience supporting GMP, GLP, or other regulated laboratory environments.
• Cross-referencing, inside sales, or materials management experience.
• OSHA Safety Training, Facilities Maintenance Certification, or other relevant technical certifications.

Responsibilities

• Support all aspects of Site Services operations and ensure daily activities are completed efficiently and accurately.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities.
• Partner with management to develop and maintain Standard Operating Procedures (SOPs), Scopes of Work, training materials, and other operational initiatives.
• Serve as a key customer contact, including for purchasing, facilities, and plant leadership teams, to support procurement of laboratory supplies and materials.
• Use systems and applications including ESS, Citrix, Ariba, SAP, JD Edwards, UPS, FedEx, StockTracker, ChemSW, and customer-specific platforms.
• Train and support team members on VWR service offerings and operational processes.
• Provide advanced support, including resolving customer service issues, processing credits and rebills, and reconciling invoices.
• Track, maintain, and enhance quality metrics and key performance indicators (KPIs).
• Manage expense-related budgets and reporting activities.
• Identify and implement process improvements to increase service efficiency and improve the customer experience.
• Travel to customer locations onsite as needed to support business operations.
• Prepare and assemble Day 10 kits and labeling materials as required.
• Coordinate weekly shipping and receiving activities with multiple customer partners.
• Perform additional duties and special projects as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Wellness programs.
• Medical coverage eligibility starting Day 1.
• Paid time off, with 18 PTO days accrued annually as stated in the benefits section.
• Company-paid holidays; the benefits section specifies 11 paid holidays, plus choice holidays in the role description.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Commuter benefits.
• 401(k) retirement plan with company match.
• Tuition assistance.
• Employee Stock Purchase Plan discount.
• Eligible volunteer time off.
• Six weeks of 100% paid parental leave, except in states that offer paid family leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED