Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train team members on inventory best practices and standard operating procedures for the store’s front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, audits, and inventory transfers as applicable.
• Promote On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, scan-outs, disposals, call-ins, and vendor returns.
• Validate planograms and review or coordinate use of reports and system applications that affect on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and readiness of the floor and stockroom.
• Greet customers, offer assistance, and, when designated leader on duty, resolve customer issues and answer questions.
• Model and share customer-service best practices with team members.
• Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store, take appropriate action for received or undelivered items, contact vendors, and open tickets to correct inaccurate orders.
• Under the pharmacist-in-charge’s supervision, verify and complete pharmacy shipment postings and pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship order processes; perform tote audits and report shortages or damage.
• Complete On-Shelf Availability processes for planogrammed departments, including warehouse and direct-store deliveries, and complete scan-outs and scan-out returns for subscribed departments and pharmacy.
• Under the pharmacist-in-charge’s supervision, complete pharmacy recalls and returns, facilitate applicable excess inventory returns or transfers, and verify pharmacy and prescription claim postings.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and required regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update and place designated pull-and-quarantine items in the holding area.
• Maintain accurate on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
• Ensure compliance with state and local inventory laws for regulated products such as alcohol and tobacco.
• Maintain inventory records by receiving and posting products in inventory systems, and organize and retain necessary invoices, receipts, and return authorizations.
• Prepare for and support physical inventory, including preparing sales floor, stockroom, and pharmacy areas and auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment.
• Assist and coach the team on package delivery activities, including package scans, daily inventory functions, and returns; support the Pickup Program.
• When designated leader on duty, register sales on the POS system and process applicable scanning-error records, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Attend company training, complete e-learning modules and safety training, and maintain any state-required pharmacy license or certification.
• Coach and develop team members’ inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
• Complete additional activities and tasks as assigned.