Inventory Specialist

Walgreens•Austin, MN

14d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; manages in-store inventory processes; and validates planogram accuracy. The specialist reviews reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. The role may open or close designated stores in the absence of store management. Duties can include required system start-ups, cash handling and cashier responsibilities, and preparing the sales floor and stockroom for the business day. The specialist serves customers, models customer-service practices, coaches team members, and may act as leader on duty in designated stores. Operational duties include managing and receiving warehouse and vendor orders; verifying pharmacy shipments under the supervision of the pharmacist-in-charge; completing inventory, pricing, returns, recall, scan-out, and ordering activities; maintaining accurate inventory counts and records; and supporting physical inventory. The specialist also supports package delivery and pickup activities, maintains inventory compliance for regulated products, and uses store systems and equipment. The role requires company training and, where required by the state, a valid pharmacy license or certification.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management activities, including receiving, counting, ordering, and returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and review reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open and close the store in the absence of management, including system start-ups, cash handling, cashier duties, and preparing the floor and stockroom.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipts, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Under the supervision of the pharmacist-in-charge, verify pharmacy shipments and complete or verify postings of pharmacy orders, including required audits and reporting of shortages or damage.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under the supervision of the pharmacist-in-charge, complete pharmacy recalls, returns, salvage returns, applicable transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system, document specified transaction issues, complete returns and refunds, manage cash drops, and provide change as requested.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.