Inventory Specialist

Walgreens•Cooper City, FL

14d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, inventory records, and related in-store processes. The specialist reviews and coordinates the use of reports and systems affecting on-hand balances and pricing, maintains asset-protection practices, and files claims for shipment overages, shortages, errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and perform related operational and cash-handling duties. The role also provides customer service, coaches team members on inventory and operational processes, and serves as a liaison between management and non-management team members. Pharmacy duties are performed under the supervision of the pharmacist-in-charge. The specialist attends required training, completes e-learning and safety modules, and obtains and maintains pharmacy licensure or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the pharmacist-in-charge’s supervision where specified.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Review and coordinate appropriate use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete required system start-ups, cash handling, cashier duties, and readiness tasks.
Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, focus on One Box receiving, follow up on undelivered receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including required tote audits and shortage or damage reporting.
Complete the On-Shelf Availability end-to-end process for applicable departments, including disposals, call-ins, returns before expiration, and scan outs and scan-out returns.
Complete pharmacy recalls and returns, facilitate applicable excess inventory returns or transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns, and maintain accurate pricing, signage, and completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place those items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, receive and post products, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, returns, and the Pickup Program.
In designated stores, when serving as leader on duty, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete additional assigned activities and tasks.
Attend company training, complete e-learning modules and safety training, and maintain required pharmacy licensure or certification.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assignments and report disciplinary issues and customer complaints to management.