Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, and facilitating returns.
• Manage On-Shelf Availability processes and in-store inventory activities, including receiving, counting, pricing, and returns.
• Validate planograms and use inventory reports and system applications to support accurate on-hand balances and pricing.
• Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store in the absence of management and complete required system start-ups, cash handling, cashier duties, and floor and stockroom preparation.
• Engage customers, offer assistance, model customer-service practices, and resolve customer issues when serving as leader on duty.
• Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders; scan deliveries while vendors are present and take action on delivery discrepancies.
• Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify daily postings for pharmacy orders, including required tote audits and shortage or damage reporting.
• Complete end-to-end On-Shelf Availability processes, including scan outs, disposals, call-ins, vendor returns, and returns before expiration.
• Complete pharmacy recalls, vendor returns, damaged salvage returns, and applicable excess-inventory returns or interstore transfers under the pharmacist-in-charge’s supervision.
• Verify posting of pharmacy and prescription claims.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other assigned regulatory pricing tasks.
• Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
• Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate counts and on-hand quantities in store departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
• Ensure inventory compliance with state and local laws for regulated products.
• Maintain inventory records and organize invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy areas and auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised and remain knowledgeable about store systems and equipment.
• Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
• When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete assigned additional activities and tasks.
• Attend company trainings and complete e-learning modules, including safety training.
• Obtain and maintain a valid pharmacy license or certification when required by the state.
• Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.