Inventory Specialist

Walgreens•Valley Stream, NY

11d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and is responsible for receiving, counting, pricing, ordering support, returns, claims, inventory records, and accurate on-hand balances. The specialist also validates planograms and uses reports and system applications to support inventory and pricing accuracy. The position includes customer service and operational responsibilities. In designated stores, the specialist may open or close the store or serve as the leader on duty, handling required startup systems, cash and point-of-sale tasks, customer issues, and team communications. The specialist works under the supervision of the pharmacist-in-charge for specified pharmacy inventory responsibilities, coaches team members, completes required training, and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, managing returns, and facilitating transfers where applicable.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, vendor returns, and expiration-related returns.
Receive, scan, verify, and resolve discrepancies in warehouse, vendor, common-carrier, and pharmacy deliveries; report shortages and damaged products and open tickets as needed.
Review reports and system applications that affect inventory on-hand balances and pricing; maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy.
Validate planograms and execute pricing activities, including price changes, markdowns, signage, and regulatory pricing tasks.
File claims for overages, shortages, order errors, and damaged goods, including prescription drugs; maintain inventory records and retain invoices, receipts, and return authorizations.
Execute and maintain front-end and pharmacy asset-protection practices and ensure compliance with state and local laws for regulated products.
Support ordering of expense items, monitor pharmacy manual orders for excess inventory, and maintain consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support execution of the Pickup Program.
Engage customers, offer assistance, and model customer-service best practices; in designated stores as leader on duty, resolve customer issues and answer questions.
In designated stores, open and close the store in the absence of store management and complete required system startups, cash handling, cashier duties, and readiness tasks.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale and cash-handling responsibilities.
Attend company training and complete e-learning modules, including safety training; obtain and maintain any pharmacy license or certification required by the state.
Serve as a liaison between management and non-management team members by coaching and developing capabilities with inventory systems.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned activities.