Physical Inventory Specialist (VA)

Arhaus•Manassas, VA

10d

About The Position

The Physical Inventory Specialist helps maintain inventory accuracy and ensure inventory processes follow company policies. The role performs physical inventory counts and audits, researches discrepancies, determines appropriate inventory adjustments and product dispositions, and helps improve inventory operations. The specialist works with stores, third-party logistics (3PL) partners, and internal teams, using inventory systems and documentation to support accurate financial reporting and compliant processes. The position requires travel to local and regional stores and 3PL locations as needed, with a stated travel requirement of 25–30%. The role also reviews and processes return manifests based on return volume at assigned hubs. Responsibilities include monitoring trailer schedules and approval logs, preparing manifests from return authorizations and available transfer information, coordinating confirmation with hubs, recording approved manifests in Storis and Excel, and finalizing shipped manifests and piece counts after shipments are loaded.

Requirements

High school diploma required; a college degree is preferred.
2–3 years of inventory control experience.
Valid driver’s license required.
Able to travel 25–30%.
Working knowledge of Windows, Microsoft Office, and Outlook.
Experience with WMS or delivery software.
RF experience required.
Flexible with work hours when necessary.
Maintain confidentiality of customer information.
Adapt to change and remain open to training.
Consistent, regular, scheduled attendance.
Understanding of general warehousing and distribution practices, including order processing, picking, shipping, and delivery processes and procedures.
Ability to multitask and manage competing priorities effectively, including during periods of change.
Ability to build respectful, effective working relationships and collaborate to meet common goals and internal and external customer standards.
Initiative and willingness to take on increased responsibility.
Ability to identify opportunities for continuous improvement in operational processes.
Ability to meet KPIs and follow documented SOPs.
High degree of integrity and honesty, with personal accountability and consistency between words and actions.

Nice To Haves

College degree.
Loss prevention experience.

Responsibilities

Perform physical inventories at stores and 3PL locations to support financial statement accuracy.
Research inventory movement and root causes of discrepancies using available systems, and execute appropriate inventory adjustments, including mark-in and mark-out adjustments.
Determine final product disposition and use sound judgment when approving product disposals.
Interpret and apply corporate inventory policy.
Audit inventory reporting in partnership with third-party providers.
Use RF scanners, tablets, ERP systems, delivery portals, and related systems to validate and document counts.
Identify and report inventory discrepancies, shrinkage, and damages, and support root cause investigations.
Collaborate with store teams and 3PL partners to prepare for, execute, and reconcile inventories.
Maintain and continuously improve SOPs for physical inventory preparation, execution, and reconciliation.
Follow compliance requirements, including SOX documentation, and safety standards during inventory activities.
Support internal audit requests and operational process improvements.
Maintain organized, accurate records of audits, variances, adjustments, and reconciliation data.
Travel to local and regional stores and 3PL locations as needed.
Review weekly return trailer schedules and check the Return Manifest Approval Log daily for updates related to assigned hubs.
Prepare premanifests using return authorizations, transfer availability information in Qlik, and pickup schedules, then submit them to hubs for review and confirmation.
Generate approved return manifests, collect return authorizations on transfer manifests in Storis, save approved Excel documentation, and send it to the hub.
Finalize shipped manifests using hub notations for exceptions, update transfer manifests in Storis, save final shipped manifests, and update the approval log with final shipped numbers, trailer numbers, and piece counts.