Physical Inventory Specialist (VA)

Arhaus•Manassas, VA

About The Position

The Physical Inventory Specialist helps maintain inventory accuracy and ensure inventory processes comply with company policies. The role performs physical inventory counts and audits, researches discrepancies and inventory movements, identifies root causes, and helps improve inventory operations. The specialist works with stores and third-party logistics (3PL) locations to prepare, execute, and reconcile inventories, and maintains accurate documentation of audits, variances, adjustments, and reconciliations. The position also reviews and processes return manifests, coordinating with hubs to prepare, confirm, approve, update, and document manifests and final shipment details. The role requires local and regional travel to stores and 3PL locations, with travel estimated at 25–30%.

Requirements

High school diploma required; college degree preferred.
2–3 years of inventory control experience.
Valid driver's license required.
Working knowledge of Windows, Microsoft Office, and Outlook.
Experience with WMS or delivery software.
RF experience required.
Able to accommodate flexibility in work hours when necessary.
Maintain confidentiality of customer information.
Adapt readily to change and remain open to training.
Consistent, regular, scheduled attendance.
Understanding of general warehousing and distribution practices, including order processing, picking, shipping, and delivery processes and procedures.
Ability to multitask and manage competing priorities effectively, including during periods of change.
Build respectful and effective working relationships and collaborate to meet common goals and customer standards.
Demonstrate initiative, self-direction, and willingness to take on increased responsibility.
Commitment to continuous improvement in operational processes.
Meet KPIs and follow documented SOPs.
Demonstrate integrity, honesty, and accountability.

Nice To Haves

College degree.
Loss prevention experience.

Responsibilities

Perform physical inventories at stores and 3PL locations to support financial statement accuracy.
Research inventory issues using available systems and make appropriate inventory adjustments, including mark-in and mark-out adjustments.
Research inventory movement and determine final product disposition.
Use sound judgment when approving product disposals.
Interpret and apply corporate inventory policy.
Audit inventory reporting in partnership with third-party providers.
Use RF scanners, tablets, ERP systems, and delivery portals to validate and document counts.
Identify and report inventory discrepancies, shrinkage, and damages, and support root-cause investigations.
Collaborate with store teams and 3PL partners on inventory preparation, execution, and reconciliation.
Maintain and continuously improve SOPs for physical inventory preparation, execution, and reconciliation.
Follow compliance requirements, including SOX documentation, and safety standards during inventory activities.
Support internal audit requests and contribute to operational process improvements.
Maintain accurate records of audits, variances, adjustments, and reconciliation data.
Travel to local and regional stores and 3PL locations as needed.
Review return trailer schedules and check the Return Manifest Approval Log daily for updates related to assigned hubs.
Prepare pre-manifests based on return authorizations, transfer availability reports, and pickup schedules, and submit them to hubs for review and confirmation.
Generate approved return manifests, record transfer manifests in Storis, and save and send the approved manifest documents to hubs.
Save final shipped manifests, document hub exceptions, update transfer manifests in Storis, and update the approval log with final shipment numbers, trailer numbers, and piece counts.