Inventory Specialist

Walgreens•Greeneville, TN

11d

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, inventory accuracy, planogram validation, and related systems and reports. It also helps maintain asset protection practices, manages claims for merchandise discrepancies and damage, and supports store opening or closing in designated locations when management is absent. The position helps deliver a positive customer experience, coaches team members on inventory processes, and supports operations such as warehouse and vendor receiving, pharmacy shipment verification, on-shelf availability, pricing activities, inventory counts, records, physical inventory, package delivery, and pickup services. Under pharmacist-in-charge supervision, the role performs specified pharmacy inventory activities. In designated stores, the specialist may serve as leader on duty and handle assigned sales and cash functions. The role also supports training, required pharmacy credentials, and communication between management and other team members.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the store, including the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, returns, recalls, transfers, and smart counts, under the supervision of the pharmacist-in-charge where specified.
Receive, count, price, and process returns for inventory; validate planograms and champion On-Shelf Availability.
Review and coordinate the use of reports and system applications that affect on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices.
File claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, follow One Box receiving procedures, resolve undelivered or inaccurate receipts, and open tickets as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy, and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support execution of the Pickup Program.
In designated stores, when serving as leader on duty, register sales on the assigned POS and complete related functions such as returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.