Installer Jobs

About The Position

Requirements

• Must be at least 18 years old due to insurance requirements.
• Must be authorized to work in the United States.
• Flexible availability Monday through Friday, with weekends and holidays as needed; early-morning and late-night availability may be required.
• Maintain an average of at least 30 hours of fieldwork within a 12-month period.
• Ability to climb a ladder up to 10 feet high and safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp objects, and reach overhead.
• Ability to adapt to changing tasks and work environments.
• Effective communication skills, primarily by phone, text, and email, and ability to provide timely updates to the team and management.
• High school diploma or equivalent is typically required.
• Own an Android or Apple mobile device capable of uploading photos and data.
• Ability to independently navigate communication platforms and applications.
• Complete all assigned training tasks within the designated timeframe and work collaboratively and autonomously.
• Reliable transportation, a valid driver's license, and proof of insurance.
• Willingness and ability to travel up to 60% of the year and work overnight, early-morning, and holiday hours as needed.
• Strong leadership, professional communication, and presentation skills.
• Ability to make sound decisions, exercise good judgment, and solve problems effectively.
• Ability to work autonomously with strong time-management and reporting skills.
• Ability to lead a team, foster a results-driven environment, and maintain open communication.
• Ability to identify and communicate operational challenges and suggest solutions and process improvements.

Nice To Haves

• Previous retail or merchandising experience is beneficial but not mandatory.
• Installation and merchandising experience.
• Proficiency using assorted hand and power tools.
• Ability to follow planograms (POGs), directives, and secondary communications.

Responsibilities

• Execute and coordinate shared services projects across local, area, and division-wide markets, accurately tracking work and ensuring timely completion.
• Communicate consistently with field services management, Field Representatives, leadership, and other stakeholders, typically responding within 24 hours.
• Complete an average of 30 hours of field work per week within a 12-month period and keep availability accurate and updated.
• Complete assigned jobs on or before their scheduled end dates and accept and schedule assigned jobs within 48 hours of receipt.
• Lead, install, and build displays, end caps, and fixtures; maintain and update displays according to planograms and client requests.
• Conduct break-fix repairs to keep displays and fixtures functional.
• Lead early, overnight, and early-morning projects, including installations involving teams of two or more, and provide solution feedback.
• Manage virtual software teams and ensure related tasks and timelines are successfully executed.
• Work independently and lead teams in a fast-paced environment; provide daily communication, direction, training, and guidance to team members.
• Help meet weekly and monthly team job timelines and follow up on timecard submissions and reporting anomalies.
• Implement shared services initiatives in alignment with organizational goals and timelines.
• Build and maintain relationships with shared services teams, local and regional markets, clients, and other stakeholders; act as a leader and mentor.
• Travel to assigned market and regional locations and support local and regional teams with projects and programs.
• Represent the company professionally, foster respectful communication and a positive work environment, and work across divisions and cross-functional processes.
• Support customer and client satisfaction and improvement according to field KPIs established by field management; address and course-correct behaviors and remain open to feedback.
• Complete required training and certification programs and accurately record and communicate activity through designated systems and workflows.
• Perform other tasks assigned by the Shared Services Manager within the specified timeframe.

Benefits

• Hourly pay starting at $21 per hour, based on experience and location.
• Next-day on-demand pay through DailyPay.
• Eligibility for medical, dental, and vision benefits.
• $50 per month in technology reimbursement.
• Paid time off.
• Paid mileage and drive time.
• Flexible scheduling.
• Career pathing and growth opportunities.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.