Housing Coordinator Jobs

About The Position

Requirements

• Genuine interest in serving residents and doing meaningful work.
• Strong attention to detail and patience to remain accurate when file volume is high.
• Warm, clear written and verbal communication.
• Comfort with computers and willingness to learn new systems, including Yardi.
• Willingness to complete Fair Housing training and apply standards consistently.
• High school diploma or equivalent.
• No prior property management experience is required.

Nice To Haves

• Background in service-heavy work such as social services, nonprofit, healthcare front office, education, hospitality, or customer service.
• Bilingual ability in Spanish, Somali, or Hmong.
• Exposure to LIHTC, Section 42, Section 8, or 4d program requirements.
• Yardi experience.
• Willingness to earn COS or TCS certification with SAIL’s support.

Responsibilities

• Serve as the first point of contact for residents, listening actively, responding professionally, following through, and helping build a welcoming community.
• Work with SAIL’s automated file processing and the Business Manager to prepare, review, and complete resident files.
• Collect and follow up on documentation for recertifications, keeping records complete, current, and audit-ready.
• Maintain accurate resident records in Yardi.
• Enter and track work orders, renewals, and notices.
• Support leasing, move-in, and recertification processes accurately.
• Walk the community regularly, document and communicate issues, and uphold SAIL Standards.
• Coordinate with maintenance, compliance, and leadership to resolve issues efficiently.
• Take on progressive responsibility while developing toward Assistant Business Manager.
• Complete Fair Housing training and apply standards consistently.
• Work toward COS or TCS certification with SAIL’s support.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Paid time off.
• Company holidays.
• MN Earned Sick and Safe Time.
• Quarterly bonus potential.
• Structured mentorship and hands-on training in affordable housing compliance, including LIHTC and 4d.
• Paid certification support, including COS and TCS.
• A milestone-based path to Assistant Business Manager.