Temporary Leasing & Occupancy Coordinator

People's Self-Help Housing•San Luis Obispo, CA

8d•Onsite

About The Position

The Leasing & Occupancy Coordinator is responsible for all duties related to processing tenant applications, including marketing the property, accepting applications, qualifying applicants, and maintaining waiting lists. This role also involves coordinating with Property Managers to show apartments, reviewing and signing lease contracts, preparing new resident files, and ensuring compliance with regulatory requirements. The position requires proactive work on applicant files in preparation for vacancies and tracking the unit turn process. Additionally, the coordinator will work with third-party referral agencies, provide internal reporting, and perform duties in accordance with PSHH policies and procedures.

Requirements

General computer literacy.
Proficiency in Microsoft Office, especially Word and Excel.
Strong verbal and written communication skills.
Ability to work with people of all cultures and economic status.
Ability to provide professional and courteous customer service.
Works collaboratively in a team environment.
Ability to prioritize, multitask, and meet deadlines autonomously.
Experience working in an office environment and using office equipment.
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.

Nice To Haves

Bilingual (English/Spanish) may be required and is always highly preferred.
Experience in affordable housing property management and/or leasing highly desired.

Responsibilities

Process tenant applications, including marketing, accepting, and qualifying applicants.
Maintain waiting lists, purging old applications annually.
Coordinate with Property Managers to show apartments to prospective residents.
Review and sign lease contracts with applicants.
Prepare new resident files and forward them to the Property Manager.
Prepare for audits by ensuring compliance with internal and regulatory requirements related to leasing activities.
Attend training classes and seminars to stay current with required certifications.
Maintain tenant files and leasing records in accordance with regulations.
Proactively work applicant files in preparation for upcoming vacancies.
Track vacancies from Notice to Vacate through the unit turn process.
Coordinate with third-party referral agencies for applicant referrals.
Provide regular internal reporting regarding vacancies and housing applications.
Perform work in accordance with PSHH policies, procedures, and standards.
Other duties as assigned.