Leasing Coordinator
About The Position
The Leasing Coordinator supports a new housing mobility program by finding units for program clients, developing relationships with property owners, and coordinating with Public Housing Agencies (PHAs), property owners, and housing choice voucher clients to help make lease-ups fast and smooth. The role includes helping clients engage with property owners through workshops, unit referrals, and tours, and working closely with other program staff. It requires significant interpersonal skills. The position requires a bachelor’s degree in Business, Communications, Social Services, or a similar field, or at least five years of prior work experience in a similar field. Experience with the Housing Choice Voucher program or property management is preferred. Knowledge of local, state, and/or federal safety net programs, the Greater Rochester rental housing market, and the role of systemic racism in shaping communities is also relevant. Spanish/English bilingual ability is preferred. The role requires travel to multiple locations and irregular hours, including evenings and weekends, for 25% or less of work time. An automobile, driver’s license, and insurance are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Bachelor’s degree in Business, Communications, Social Services, or a similar field, or five or more years of previous work experience in a similar field.
- Knowledge of local, state, and/or federal safety net programs, the Greater Rochester rental housing market, and the role systemic racism plays in shaping communities.
- Ability to describe the benefits of social safety net programs to general populations and advocate on behalf of clients.
- Proficiency with Microsoft Office software, including Excel, Word, PowerPoint, and Outlook.
- Ability to communicate effectively verbally and in writing with a diverse clientele and develop rapport with property owners and clients.
- Ability to use the internet to research and obtain information about available rental housing and navigate case management software.
- Ability to perform duties with minimal direction and complete tasks in a time-sensitive environment.
- Automobile, driver’s license, and insurance.
Nice To Haves
- Experience working with the Housing Choice Voucher program or in property management.
- Bilingual Spanish/English.
Responsibilities
- Develop and manage a database of available, affordable units where property owners accept vouchers.
- Conduct daily outreach to property owners and managers with available units and encourage them to work with the program.
- Represent PathStone and attend community events and meetings to promote the program to area property owners.
- Provide clients with unit referrals that meet their unit and neighborhood needs.
- Assist clients in contacting property owners, arranging tours, and attending tours with clients.
- Host group workshops to teach clients how to search for units on the private rental market.
- Support fast lease-ups by helping complete and submit required paperwork, performing rent reasonableness checks, and conducting unit inspections.
- Check in with property owners after clients lease units to address issues with the PHA or tenant.
- Coordinate with program staff, property owners, and participants to help resolve issues as clients transition into their new homes.
- Maintain property owner and client data using case management software.
- Coordinate with the Housing Coach on client case management and/or housing counseling services.
- Participate in interviews with the research partner and other research-related activities as requested.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
