Housing Navigation Coordinator

Catholic Charities of Southern Nevada•Las Vegas, NV

2d•Hybrid

About The Position

As a part of a multidisciplinary Residential Services Team, the Housing Navigation Coordinator role is to create initial contact and rapport with Housing Navigation Center (HNC) clients. Housing Navigation Coordinator receive, greet and check clients into the HNC. Housing Navigation Coordinators provide clients with information pertaining to housing information and resources. Housing Navigation Coordinators act as a liaison between clients and case management. Housing Navigation Coordinators are able to facilitate assessments such as but not limited to shelter enrollment and diversion service assessments. Utilizing concepts of Housing Problem Solving and Harm Reduction modalities, the Housing Navigation Coordinators provides supportive services for clients. Housing Navigators play a crucial role in the success of the client moving from homelessness to home. Working hand and hand with Case Management Housing Navigation Coordinators advocate for clients and their needs. They also track outcomes and complete individual progress notes.

Requirements

Must be computer literate and possess effective written and verbal communication skills.
Ability to work independently or with a group.
Must have a strong sense of focus and must be task-oriented and non-judgmental with a clear sense of personal boundaries.
Must have a respect for confidentiality involving both clients and employees.
Ability to work in a variety of settings with culturally diverse groups. Ability to be culturally sensitive and appropriate.
Must be able to manage personal appointments and schedule, prioritize work and meet necessary deadlines.
Prior experience with homeless population required.
Flexible schedule to work after hours and weekends.

Nice To Haves

Prior full-time professional level casework experience in a social service agency preferred.
Experience with chronically homeless men preferred.

Responsibilities

Greet clients
Check clients into the Housing Navigation Center
Facilitate Night Shelter Enrollment
Work closely with Case Management to create seamless transition from the homelessness to housing
Maintain awareness of potential resources in the community and make proper referrals.
Work with Case Manager’s to assess and identify clients’ eligibility to various housing, employment, substance use, nutritional assistance or other applicable programs available in the community and provide appropriate program guidelines to clients.
Complete a range of required program related documentation utilizing a range of computer programs and data collection systems.
Protect all confidential information, company property and electronic data. Comply with safety rules.
Utilizes electronic records to document and track all case management services and referrals.
Complete necessary documentation to facilitate referrals to collaborative outside specialty
Other related duties as directed.