Case Manager (Housing Specialist), LGBTQ+ Housing Navigation

CAMBA•New York, NY

1d•Onsite

About The Position

The Case Manager/Housing Specialist provides counseling, individualized case management, and housing navigation to LGBTQ+ homeless youth, with the goal of helping clients obtain affordable permanent housing. The program also offers Independent Living Skills (ILI) training. The role includes conducting needs assessments, intakes, and public-benefits eligibility screenings; helping clients apply for benefits through ACCESS HRA; and connecting youth with services through in-person and internet-based outreach. The Case Manager collaborates with CAMBA programs and external agencies, develops relationships with schools and community organizations, and facilitates informational groups. The position supports clients through housing applications and searches, including identifying suitable apartments, attending interviews and viewings, assisting with lease negotiations and signings, and helping clients prepare for and maintain housing. The Case Manager also maintains housing resources and client records, enters services into the program database, contributes information for reports, participates in meetings, and helps co-facilitate ILI trainings. The position is based at 1259 Flatbush Avenue, Brooklyn, New York.

Requirements

Bachelor’s degree (B.A. or B.S.); a Bachelor of Social Work (BSW) is preferred.
Two years of relevant experience, preferably in a mid-sized organization with 250 or more employees working with people with a history of homelessness.
LGBTQ+ cultural competency.
Experience in housing placement, outreach, entitlements, and case management.
Experience working with LGBTQ+ youth.
Experience facilitating groups.
Good written and verbal communication skills.
Computer literacy in Microsoft Office Suite.
Familiarity with trauma-informed care and harm reduction.

Nice To Haves

Bachelor of Social Work (BSW).
Bilingual English and Spanish.
Experience in a mid-sized organization with 250 or more employees working with people with a history of homelessness.

Responsibilities

Provide counseling and individualized case management to LGBTQ+ homeless youth to support their goal of obtaining affordable permanent housing.
Conduct needs assessments, intakes, and public-benefits eligibility screenings.
Help clients access public benefits by completing applications through ACCESS HRA, providing guidance, and accompanying clients as needed.
Collaborate with CAMBA shelters and prevention programs to engage youth in street-based and other settings and connect them with services.
Conduct internet-based outreach using social marketing websites to inform youth about CAMBA services.
Coordinate services with other agencies and organizations serving clients.
Build relationships with schools, community-based organizations, and coalitions by attending community events and facilitating informational groups.
Complete 2010E Supportive Housing applications for eligible clients.
Help clients identify low-income, affordable, and market-rate apartments and transition from street homelessness to permanent housing alternatives.
Accompany clients to supportive housing interviews, housing viewings, independent housing viewings, and lease or program-agreement signings.
Develop and maintain housing resources to help clients secure appropriate permanent housing.
Prepare clients for housing searches and help them maintain housing.
Identify apartments that meet New York City safety and health standards and escort clients to viewings.
Assist with lease negotiations.
Ensure landlords outfit apartments with required working equipment and appliances.
Maintain up-to-date charts documenting clients’ housing-process status.
Enter client services into the program’s assigned database.
Participate in administrative and staff meetings as requested.
Provide information for weekly, monthly, quarterly, and annual reports to CAMBA management and/or funders.
Help co-facilitate Independent Living Skills (ILI) trainings.
Perform other duties as assigned.