Helpdesk Technician
Koch Enterprises Family of Companies • Pittsburgh, PA35d
Helpdesk Technician Jobs
138 jobs found — updated daily
AV Technician & Helpdesk Support
Opal Group • Monterey, CA37d • $1,000 - $1,200 • HybridIT Helpdesk Technician
MAPEI • Deerfield Beach, FL41dIT Helpdesk Technician
Xona Space Systems • Burlingame, CA42d • $70,000 - $90,000 • HybridIT Helpdesk Technician
Mapei • Deerfield Beach, FL42d • OnsiteHelpdesk Technician I
STULZ • Frederick, MD42dHelpdesk Technician I
Stefanini Group • Detroit, MI43dHelpdesk Technician
Foxconn WI • Mount Pleasant, WI43d • OnsiteIT Helpdesk Technician
Empowering Minds Resour • Baltimore, MD44dHelpdesk Technician I
STULZ Careers • Frederick, Maryland, MD45d • HybridJunior System Administrator & Helpdesk Technician
Empire Management Group • Kissimmee, FL46d • HybridIT Helpdesk Technician
Prime Communications Wireless Services • Sugar Land, TX47d • OnsiteJunior System Administrator & Helpdesk Technician
Empire Management Group, Inc. • Kissimmee, FL47d • HybridHelpdesk Technician
Booz Allen Hamilton • Usa, DC47d • $62,000 - $141,000 • OnsiteHelpdesk Technician I
Stefanini Group • Detroit, MI48d • OnsiteHelpdesk Technician I
Stefanini Group • Detroit, MI48d • OnsiteHelpdesk Support Technician
Los Angeles Regional Food Bank • Vernon, CA50d • $21 - $24 • OnsiteHelpdesk Technician
Code Plus Inc • Fairfax, VA, US, VA51d • OnsiteHelpdesk Technician
Code Plus Inc • Fairfax, VA, US, VA51d • HybridHelpdesk Technician
Syntrio Solutions LLC • Vernon, TX52d • Onsite
Helpdesk Technician
Koch Enterprises Family of Companies•Pittsburgh, PA
About The Position
Standard Air has grown through the past 70 years by serving the commercial and residential HVAC contractors with quality pre-sale application and post-sales support and a large inventory of equipment and parts. Our employees are committed to continuing this unparalleled dedication to facilitate our contractor-partners success. We are currently seeking a highly motivated Helpdesk Technician to provide technical support to our team. This role is the primary "face" of IT to our users who are experiencing trouble and need assistance. The ideal candidate will have a strong passion for providing outstanding customer service and resolving issues in a timely manner.
Requirements
- Minimum of one year of experience in a helpdesk or technical support role
- Strong knowledge of Windows OS computer/servers and other related peripherals
- Proficiency with mobile devices
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment and detail orientated
- Ability to diagnose and resolve basic computer technical issues
Responsibilities
- Responding to customer support requests via phone, email or computer chat
- Troubleshooting and resolving software and hardware issues
- Logging and tracking support requests in our ticketing system
- Escalating support requests to appropriate teams when necessary
- Providing guidance and training to end-users as needed
- Assisting with the installation, configuration, and maintenance of software and hardware
- Creating and maintaining technical documentation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Career Resources
Build a Resume for Helpdesk Technician
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
