Helpdesk Technician

Lockheed Martin • Colorado Springs, CO

3d • Onsite

About The Position

Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you.

Requirements

• Active DOD SECRET clearance
• DOD 8140 level II Requirement (current Security+ or similar)
• Windows background, Active Directory experience
• Linux background or basic Linux certification (Linux+)

Nice To Haves

• Red Hat Enterprise Linux and/or Solaris administration experience
• Familiarity with Virtual environments (vSphere, VirtualBox)
• Familiarity with remote access utilities (RDP, SSH, Exceed TurboX)
• Familiarity with automation tools/scripting (e.g., GitLab, Ansible, PowerShell, bash)
• Troubleshooting skills
• Excellent written and oral communication skills
• Experience working in an Agile or Kanban environment
• General understanding and application of cybersecurity practices (STIG compliance, system accreditation, etc.)
• Ability to work both independently and as part of a team.
• Interpersonal relationship skills are a must.

Responsibilities

• Action trouble tickets in a classified environment
• Manage enterprise user accounts across diverse authentication servers
• Apply software upgrades to existing systems
• Apply cybersecurity solutions and remediations
• Troubleshoot issues and provide support across the information system
• Manage environment machine inventories and remote access portals

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Education Assistance
• Parental Leave
• Paid time off
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed