IT Help Desk Technician
The Wright Group • Lafayette, LA6d • Onsite
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IT Help Desk Technician
The Wright Group•Lafayette, LA
•Onsite
About The Position
We are looking for someone who has the knowledge and ability to install computer systems and maintain systems upkeep for multiple locations. Ability to set up computers, cameras, phones and other office equipment; assist in maintaining operating systems. Helping with hardware and software issues, dealing with them promptly as they may arise. Managing, monitoring, information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies. Oversight of projects by coordinating resources and timetables with user departments and third-party partners. Verifies application results by conducting system audits to ensure compliance with policies, procedures, and regulatory rules and regulations. Preservation of assets by implementation of disaster recovery policy and back up procedures. Maintains professional and technical knowledge by attending educational workshops, reviewing regulatory publications, and participating in professional societies. Maintains quality service by on- boarding customers on manufacturing applications. Servicing our networks Servicing all users within the company Answer help desk tickets
Requirements
- Knowledge and ability to install computer systems
- Knowledge and ability to maintain systems upkeep
- Ability to set up computers, cameras, phones and other office equipment
- Ability to assist in maintaining operating systems
- Ability to help with hardware and software issues
- Ability to manage, monitor, information technology and computer systems
- Ability to plan, organize, control and evaluate IT and electronic data operations
- Ability to define and deliver strategic plans for implementing information technologies
- Ability to coordinate resources and timetables for projects
- Ability to conduct system audits
- Ability to implement disaster recovery policy and back up procedures
- Maintain professional and technical knowledge
- Ability to on-board customers on manufacturing applications
- Ability to service networks
- Ability to service all users within the company
- Ability to answer help desk tickets
- College student desired or 4 years of IT help desk experience
Responsibilities
- Install computer systems
- Maintain systems upkeep for multiple locations
- Set up computers, cameras, phones and other office equipment
- Assist in maintaining operating systems
- Help with hardware and software issues
- Manage, monitor, information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Define and deliver strategic plans for implementing information technologies
- Coordinate resources and timetables for projects
- Conduct system audits to ensure compliance
- Implement disaster recovery policy and back up procedures
- On-board customers on manufacturing applications
- Service networks
- Service all users within the company
- Answer help desk tickets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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