Help Desk Technician- DAYS - TS/SCI w/ poly
About The Position
GDIT is hiring a Help Desk Technician to provide technical support and troubleshooting for network, desktop, and/or systems hardware and software. The role is onsite in Annapolis Junction, Maryland, and requires a current Top Secret/SCI clearance, with the ability to obtain Top Secret SCI with Polygraph. U.S. citizenship is required. The posting refers to the role as both Help Desk Technician I and Help Desk Technician II. It requires a high school diploma or GED, at least one year of related experience, and Security+ CE and PWS 9.1 certifications. The position is scheduled for 40 hours per week, with no travel required. GDIT describes its work as delivering technology solutions and mission services to U.S. government, defense, and intelligence customers. The company offers career growth opportunities, including internal mobility support, paid education and certifications, and opportunities to learn from advanced technology.
Requirements
- High school diploma or GED.
- At least 1 year of related experience.
- Security+ CE certification.
- PWS 9.1 certification.
- Must currently possess Top Secret/SCI clearance and be able to obtain Top Secret SCI with Polygraph.
- U.S. citizenship required.
- Skills in customer service, technical support, and troubleshooting.
Responsibilities
- Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.
Benefits
- 401(k) with company match.
- Medical plan options, including options with Health Savings Accounts.
- Dental and vision plan options.
- Paid education and certifications.
- Professional growth opportunities and internal mobility support.
- Paid time off plans, including vacation, sick and personal time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
