Help Desk Technician- DAYS - TS/SCI w/ poly

General Dynamics Information Technology•Annapolis Junction, MD
•Onsite

About The Position

GDIT is hiring a Help Desk Technician to provide technical support and troubleshooting for network, desktop, and/or systems hardware and software. The position is onsite in Annapolis Junction, Maryland, and is scheduled for 40 hours per week. No travel is required. Candidates must be U.S. citizens and currently possess a Top Secret/SCI clearance; the ability to obtain Top Secret SCI with polygraph is also listed. Required certifications are Security+CE and PWS 9.1. GDIT describes the role as an opportunity to support enterprise IT and help ensure that agency systems operate effectively. The position offers a likely hourly rate of $22.89–$30.97; compensation may vary based on experience, location, and contractual requirements. GDIT also describes benefits and career support, including retirement matching, health and wellness offerings, paid education and certifications, internal mobility, and professional growth opportunities.

Requirements

  • High school diploma or GED.
  • At least 1 year of related experience.
  • Security+CE certification.
  • PWS 9.1 certification.
  • U.S. citizenship.
  • Must currently possess a Top Secret/SCI clearance; must be able to obtain Top Secret SCI with polygraph.
  • Customer service, technical support, and troubleshooting skills.

Responsibilities

  • Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.

Benefits

  • 401(k) with company match.
  • Comprehensive health and wellness packages, including medical, dental, and vision plan options.
  • Paid education and certifications.
  • Professional growth opportunities and internal mobility support.
  • Flexible work weeks where possible.
  • Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
  • Short- and long-term disability benefits, life insurance, accidental death and dismemberment coverage, personal accident insurance, critical illness insurance, and business travel and accident insurance.
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