The Product Manager advances customer operations by managing customer requirements and aligning them with Development and Operations & Maintenance (O&M) backlogs and capabilities. The role covers resilient and highly available services, geographically separated backups, disaster recovery and restoration, open architecture and enterprise data sharing, current platform versions, enterprise digital workflows including IT Service Management (ITSM), observability, infrastructure architecture and services, analytics visualization, log analytics and health, integrated super intelligence and machine learning, design and documentation, control gates and enhancements, security and compliance, software supply chain integrity, data governance, and interoperability. In coordination with Release Train Engineers, the Product Manager uses ServiceNow SPM to manage personnel and resources across Agile Release Trains (ARTs), and coordinates resolution of schedule or resource allocation misalignment with the Product Owner. The position is onsite in Chantilly, Virginia, requires an active Top Secret SCI with polygraph clearance and U.S. citizenship, and involves less than 10% travel.
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Job Type
Full-time
Career Level
Mid Level