Healthcare Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Minimum two (2) years of office or administrative experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills, attention to detail, and sound judgment.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion and integrity.

Nice To Haves

• Associate's degree in Business Administration, Healthcare Administration, or a related field.
• Prior experience in healthcare, human services, or an IDD setting.
• Working knowledge of DODD regulations, HIPAA, payroll processing, or EVV systems.

Responsibilities

• Process new client enrollments and verify all documentation is complete, accurate, and timely.
• Conduct pre-admission screening calls and intake meetings with clients, families, and guardians.
• Maintain client records in full compliance with DODD regulations and HIPAA.
• Manage recertification and redetermination timelines in coordination with County Board SSAs.
• Enroll clients and staff in the electronic timekeeping and EVV system.
• Verify daily punches; resolve exceptions and visit-verification errors before the pay period closes.
• Prepare payroll for management review and approval.
• Escalate overtime trends and recurring EVV errors to the Director of Operations.
• Schedule required staff training (CPR/First Aid, DODD curricula, Medication Administration).
• Track certification expiration dates and notify staff and management in advance of lapses.
• Coordinate BCI/FBI fingerprinting and all DODD-required registry and database checks.
• Maintain complete, audit-ready personnel files.
• Build referral relationships with County Boards, care management entities, and community partners.
• Represent First Step Healthcare at provider meetings, caregiver meetings, and community events.
• Serve as the first point of contact for staff inquiries, family questions, and office concerns.
• Order and track office supplies; maintain confidential physical and electronic filing systems.
• Coordinate staff recognition and incentive programs.

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Paid time off
• Training & development