Technology/Healthcare Delivery Lead Associate Manager - Payer

Accenture•Arlington, TX

About The Position

Accenture is seeking a Program Delivery Consultant to support complex technology programs for healthcare clients. The role combines analytical, communication, and delivery work with knowledge of healthcare payer operations and technology-enabled transformation. The consultant will work with Accenture managers and client stakeholders to support program execution, produce client-ready deliverables, address delivery challenges, and contribute to a collaborative, inclusive team environment. Depending on the engagement, the consultant will support technology-program workstreams from planning through implementation, coordinating across client, Accenture, and technology-partner teams, including geographically distributed onshore and offshore resources. The role includes requirements analysis, program tracking and communications, facilitation of working sessions, and support for testing, implementation readiness, deployment, go-live, and post-deployment optimization. Travel may be required and can vary from 0% to 100% based on business needs and client requirements.

Requirements

At least 4 years of experience supporting technology programs or application implementations, including hands-on responsibility for developing deliverables and coordinating program activities.
At least 1 year of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with exposure to processes such as claims, enrollment and eligibility, benefits, or provider data management.
At least 1 year of experience creating client-ready deliverables and communicating with business and technology stakeholders, including presentations, status reports, plans, requirements, process documentation, and risk or issue summaries.
At least 1 year of experience working within cross-functional teams and structured technology delivery methodologies, including Agile and Scrum.
Bachelor's degree or equivalent (minimum 12 years of work experience). Applicants with an associate's degree must have at least 6 years of equivalent work experience.

Nice To Haves

Experience supporting cloud, data, AI, application modernization, platform transformation, or other technology modernization initiatives.
Familiarity with Microsoft Azure, AWS, or Google Cloud.
Experience using generative AI and AI-enabled tools to support analysis, deliverable development, or program execution.
Agile, Scrum, SAFe, CAPM, or similar delivery certification.
Experience with program-management and collaboration tools such as Microsoft Project, Azure DevOps, Jira, Confluence, or Microsoft Power Platform.

Responsibilities

Support workstreams within complex technology programs and help teams deliver high-quality work on time and in alignment with client objectives.
Create and maintain client-ready program plans, status reports, executive presentations, process documentation, decision materials, and risk and issue summaries.
Gather and analyze business, operational, and technology requirements, translating findings into clear documentation and actionable recommendations.
Coordinate activities across Accenture, client, and technology-partner teams, including geographically distributed onshore and offshore resources.
Track milestones, deliverables, risks, issues, decisions, dependencies, and action items, escalating concerns to program leadership when appropriate.
Prepare clear and concise program communications for client stakeholders and Accenture leadership.
Facilitate working sessions, document decisions and outcomes, and follow through on assigned actions.
Apply knowledge of healthcare payer operations and technology delivery to analyze challenges and support effective program decisions.
Support testing, implementation readiness, deployment, go-live, and post-deployment optimization activities.
Identify opportunities to improve delivery processes, team coordination, deliverable quality, and client value.
Collaborate effectively, take ownership of assigned activities and deliverables, share knowledge, support colleagues, and pursue professional development.