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Scheduling/Reg Spec

Orlando Health•Merritt Island, FL

About The Position

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. The position is located at 255 N Sykes, Merritt Island, Florida, and is full-time, day shift.

Requirements

  • High school graduate or equivalent.
  • Thorough knowledge of DDE, Passport, Omega, and Orbit/Nova/ESI; these systems may not be required in a practice setting.
  • One year of clinical registration, scheduling, or closely related experience.

Responsibilities

  • Gather and enter patient demographic information and insurance verification/authorization accurately and efficiently; schedule, reschedule, and cancel diagnostic and interventional procedures.
  • Communicate preparation information, arrival time, and arrival location accurately to patients.
  • Input and distribute the charge management process daily.
  • Demonstrate self-direction and personal accountability while maintaining the quality of patient business and departmental maintenance.
  • Maintain reasonably regular and punctual attendance consistent with Orlando Health policies and applicable standards.
  • Comply with Orlando Health policies and procedures.
  • Demonstrate in-depth knowledge of ancillary departments.
  • Use medical terminology, multi-line phones, and word processing and spreadsheet applications accurately.
  • Communicate regularly with Patient Access and clinical departments about registration and scheduling issues.
  • Take a proactive role in resolving problems.

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