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Patient Registration Specialist Boise FT Evening Shift

Trinity Health•Boise, ID
•Onsite

About The Position

Saint Alphonsus Health System is seeking an energetic and organized Patient Registration Specialist to provide patient-focused customer service. The role supports inpatient and outpatient registration and insurance verifications, collects financial payments, and coordinates medical necessity requirements for Medicare, pre-certifications, and referrals. It also involves providing general information and guidance to patients and facility guests. This full-time position supports all registration areas at the Boise hospital, including the emergency department, main registration, day surgery, lab, and imaging. The schedule is Monday through Friday, 1:30 p.m. to 10:00 p.m. The hospital is located at 1055 N Curtis Rd, Boise, ID 83706. Saint Alphonsus Health System and Trinity Health emphasize service, quality care, inclusion, and respect. Colleagues can access competitive compensation, a full benefits package, and opportunities for growth and career development.

Requirements

  • High school diploma or equivalent.
  • HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

  • Provide patient-focused customer service.
  • Support inpatient and outpatient registration and insurance verifications.
  • Collect financial payments.
  • Coordinate medical necessity for Medicare, pre-certifications, and referrals.
  • Provide general information and guidance to patients and facility guests.
  • Demonstrate alignment with Trinity Health’s mission, values, vision, and ethical standards.
  • Research, collect, and analyze data to identify opportunities and develop actionable solutions.
  • Lead or support performance improvement initiatives focused on program efficiency and patient experience.
  • Prepare and distribute analytical reports to relevant stakeholders.
  • Use system applications to conduct analysis, generate reports, and create educational materials.
  • Apply Trinity Health policies and procedures to support quality, confidentiality, and safety.
  • Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
  • Provide data-driven insights and recommendations to support strategic decisions and demonstrate return on investment.
  • Maintain current knowledge of applicable laws, regulations, and compliance standards.
  • Learn and adapt to departmental processes and technologies.

Benefits

  • Competitive compensation
  • Full benefits package
  • Opportunities for growth and career development

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