Patient Registration Specialist Boise FT Evening Shift

Trinity Health•Boise, ID

1d•Onsite

About The Position

Saint Alphonsus Health System is seeking an energetic and organized Patient Registration Specialist to provide patient-focused customer service. The role supports inpatient and outpatient registration and insurance verifications, collects financial payments, and coordinates medical necessity requirements for Medicare, pre-certifications, and referrals. It also involves providing general information and guidance to patients and facility guests. This full-time position supports all registration areas at the Boise hospital, including the emergency department, main registration, day surgery, lab, and imaging. The schedule is Monday through Friday, 1:30 p.m. to 10:00 p.m. The hospital is located at 1055 N Curtis Rd, Boise, ID 83706. Saint Alphonsus Health System and Trinity Health emphasize service, quality care, inclusion, and respect. Colleagues can access competitive compensation, a full benefits package, and opportunities for growth and career development.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

Provide patient-focused customer service.
Support inpatient and outpatient registration and insurance verifications.
Collect financial payments.
Coordinate medical necessity for Medicare, pre-certifications, and referrals.
Provide general information and guidance to patients and facility guests.
Demonstrate alignment with Trinity Health’s mission, values, vision, and ethical standards.
Research, collect, and analyze data to identify opportunities and develop actionable solutions.
Lead or support performance improvement initiatives focused on program efficiency and patient experience.
Prepare and distribute analytical reports to relevant stakeholders.
Use system applications to conduct analysis, generate reports, and create educational materials.
Apply Trinity Health policies and procedures to support quality, confidentiality, and safety.
Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
Provide data-driven insights and recommendations to support strategic decisions and demonstrate return on investment.
Maintain current knowledge of applicable laws, regulations, and compliance standards.
Learn and adapt to departmental processes and technologies.