Patient Registration Specialist Boise FT Evening Shift

Trinity Health•Boise, ID

2d•Onsite

About The Position

Saint Alphonsus Health System is seeking an energetic and organized Patient Registration Specialist for its Boise hospital. The role provides patient-focused customer service and supports inpatient and outpatient registration and insurance verification. Responsibilities also include collecting financial payments, coordinating Medicare medical necessity, pre-certifications, and referrals, and providing general information and guidance to patients and guests. This full-time position works Monday through Friday from 1:30 p.m. to 10:00 p.m. and supports registration across hospital areas including the emergency department, main registration, day surgery, laboratory, and imaging. The hospital is located at 1055 N Curtis Rd, Boise, Idaho 83706. The posting also describes analytical and operational duties, including researching and analyzing data, preparing reports and educational materials, supporting performance improvement and operational projects, and providing data-driven recommendations. Colleagues are expected to follow Trinity Health policies and applicable laws and standards, protect quality, confidentiality, and safety, and adapt to new processes and technologies.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA certification required within one year of hire.

Responsibilities

Provide patient-focused customer service.
Support inpatient and outpatient registration and insurance verification.
Collect financial payments.
Coordinate Medicare medical necessity, pre-certifications, and referrals.
Provide general information and guidance to patients and facility guests.
Research, collect, and analyze data to identify opportunities and develop actionable solutions.
Lead or support performance improvement initiatives focused on program efficiency and patient experience.
Prepare and distribute analytical reports to relevant stakeholders.
Use multiple system applications to conduct analysis, generate reports, and create educational materials.
Apply Trinity Health policies and procedures to support quality, confidentiality, and safety.
Support operational projects by compiling and synthesizing data into summaries and visual presentations.
Provide data-driven insights and recommendations that support strategic decisions and demonstrate return on investment.
Maintain current knowledge of applicable laws, regulations, and compliance standards.
Continuously learn and adapt to departmental processes and technologies.