Health Specialist Jobs

About The Position

Requirements

• Experience assessing or monitoring compliance with quality standards.
• Knowledge of ICF/IID standards, interpretive guidelines, and survey processes.
• Knowledge of Texas Administrative Code and HHSC policies and procedures related to State Supported Living Centers, and of the Department of Justice Settlement Agreement.
• Knowledge and experience related to ensuring quality services, treatment, training, and supports for people with intellectual disabilities.
• Skills in defining problems, collecting data, establishing facts, and conducting root cause analysis.
• Skill in using logic and reasoning to assess alternative solutions, conclusions, and approaches to problems.
• Computer skills, including use of Microsoft Word, Excel, PowerPoint, Access, Outlook, and SharePoint, and agency/facility software.
• Skill in motivating staff at all levels and facilitating change.
• Skill in writing quality improvement plans and corrective action plans.
• Ability to gather, assemble, and correlate data for trend analysis.
• Ability to facilitate work groups and meetings effectively.
• Ability to organize and present information clearly in speech and writing to varied audiences.
• Ability to analyze and solve complex problems; manage time with independent judgment; and organize, coordinate, and oversee routine and complex tasks.
• Ability to maintain flexibility in work hours, including overtime or extended hours.
• Ability to accurately interpret and develop relevant policies, procedures, and technical reports.
• Ability to establish and maintain effective working relationships with staff, individuals, parents, and community members in a work context.
• Ability to develop monitoring systems and collect and analyze information.
• Ability to make effective decisions regarding Settlement Agreement requirements.
• Ability to demonstrate commitment to the facility mission and workplace and service values.
• Must pass fingerprint criminal background, pre-employment drug, and applicable registry checks.
• Must be at least 18 years old to be considered for employment at a state-operated facility.
• Males ages 18–25 must be registered with Selective Service.
• Employees are subject to random drug testing.
• Must be willing to work weekends and holidays; overtime and extended hours may be required.

Nice To Haves

• Bachelor’s degree from an accredited college or university is preferred.
• Experience participating in committee meetings or workgroups; experience facilitating meetings or workgroups is preferred.
• Experience working with people with intellectual disabilities is preferred.
• Experience facilitating external or internal survey or audit processes is preferred.
• Experience developing corrective action plans or quality improvement plans is preferred.
• Experience analyzing data, identifying trends, and presenting results is preferred.

Responsibilities

• Oversee and coordinate development and implementation of the SSLC’s Quality Improvement Plans, Corrective Action Plans, and monitoring processes.
• Review data and provide technical assistance to discipline coordinators in analyzing information, identifying key findings, summarizing results, and developing recommendations and next steps.
• Facilitate collaboration among departments in developing and implementing improvement plans; hold monthly meetings to review plan status, barriers, and progress.
• Work with staff to modify quality assurance procedures and plans when barriers, challenges, or insufficient progress are identified.
• Participate in the QAQI Council and Incident Management Review Team, and review reports and trend information to evaluate performance and improvement needs.
• Evaluate whether improvement plans have effective goals, indicators, and action steps and meet required elements; work with subject matter experts to resolve identified issues.
• Review documents for quality, accuracy, and compliance before submission to federal and state entities, and help improve systems for corrections and corrective action.
• Provide technical guidance before, during, and after internal and external reviews; organize document requests and coordinate review schedules, meetings, interviews, observations, and other logistics.
• Serve as liaison between reviewers and subject matter experts and assist SSLC staff and reviewers throughout review processes.
• Coordinate review of monitoring reports, compile response comments and questions, and help staff identify priorities and develop corrective actions or improvement plans.
• Work with subject matter experts on root cause analysis and plans to address citations as needed.
• Develop, update, and conduct staff training on processes, policies, quality improvement and corrective action plans, and review logistics; conduct relevant new employee orientation.
• Maintain, update, transmit, submit, distribute, and electronically post reports and review-related records in accordance with regulations and facility needs.
• Support and mentor staff through the buddy home process; oversee service quality and staff compliance in assigned homes, complete buddy home reports, and assist with data analysis.
• Participate in discipline-specific meetings and conduct special projects as assigned.
• When appointed by the SSLC Director, serve as Quality Assurance Director in the QAD’s absence and supervise staff assigned to the quality assurance department during that period.
• Serve in the on-call rotation as required and participate in agency disaster response, recovery, or Continuity of Operations activities, which may require a different shift pattern or location.
• Attend work regularly, follow assigned schedules, and perform other duties as assigned.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan.
• Generous time off benefits.
• Opportunities for career advancement.