Proper Care Specialist Part-Time (Proper Cannabis) - Kansas City

Vireo Health•Kansas City, MO

1d•Onsite

About The Position

Proper Brands is seeking a part-time Budtender, also described as a Cannabis Patient Care Specialist, to join its retail team in Kansas City, Missouri. The Budtender delivers a positive patient experience, processes dispensary sales efficiently and accurately, and performs administrative duties that help keep the dispensary operating smoothly. The role includes educating patients about products and their medicinal qualities, tailoring recommendations in compliance with state law, maintaining accurate sales and inventory records, and supporting the team during busy periods. The position requires weekend availability, may include evening shifts during the week, and involves travel up to 10% of the time.

Requirements

High school diploma or GED.
At least 1 year of experience in retail and guest services.
Passion for medical cannabis.
Ability to adapt quickly in a fast-paced, changing, and challenging environment.
Excellent written and verbal communication skills.
Customer-service orientation, a team-centered approach, and a positive attitude.
Strong organizational skills and attention to detail.
Ability to gain and maintain a thorough understanding of the medicinal implications and effects of Sativa, Indica, and Hybrid strains.
Must be at least 21 years old and able to obtain a Missouri Agent ID by the start date, including submitting fingerprints and passing a criminal background check.
Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 pounds.
Ability to work weekends and possible evening shifts and travel up to 10% of the time.

Nice To Haves

Familiarity with Missouri medical cannabis laws and regulations.
At least 1 year of cannabis retail experience.

Responsibilities

Create a positive, memorable experience for each patient while ensuring patient safety and satisfaction.
Maintain thorough knowledge of dispensary products and their medicinal qualities.
Educate patients about available products and tailor recommendations to their needs in compliance with state law.
Answer product questions, gather feedback from returning patients to customize recommendations, and serve as a brand ambassador.
Enter sales orders into the POS system, process payments, dispense change, and maintain an accurate cash count in the assigned drawer.
Update sales and inventory records accurately and maintain patient confidentiality.
Maintain dispensary cleanliness in accordance with hygiene and sanitation guidelines, including assigned side jobs.
Back up team members, maintain patient flow, and collaborate with dispensary staff during peak business volume.
Attend team meetings and maintain professional, positive, and effective working relationships.