Proper Care Specialist Part-Time (Proper Brands) - Crestwood

Vireo Health•Crestwood, MO

4d•Onsite

About The Position

Proper Brands, part of the Vireo family, is seeking a part-time Budtender (Cannabis Patient Care Specialist) for its Crestwood, Missouri retail location. The role supports Proper Brands’ work in the Missouri medical cannabis market and focuses on delivering an exceptional patient experience, processing dispensary sales efficiently and accurately, and completing administrative duties that help the dispensary run smoothly. The Budtender provides product information and recommendations tailored to patients’ needs in compliance with state law, maintains knowledge of products and their medicinal qualities, and contributes to a safe, clean, and well-organized dispensary. The role calls for weekend availability and possible evening shifts during the week, and travel up to 10% of the time. Starting compensation is $15 per hour.

Requirements

High school diploma or GED.
At least 1 year of experience in retail and guest services.
Passion for medical cannabis.
Ability to adapt quickly in a fast-paced, changing, and challenging environment.
Excellent written and verbal communication skills.
Customer-service orientation, a team-centered approach, and a positive attitude.
Strong organizational skills and attention to detail.
Ability to gain and maintain a thorough understanding of the medicinal implications and effects of Sativa, Indica, and Hybrid strains.
Must be at least 21 years old and able to obtain a Missouri Agent ID by the start date, including submitting fingerprints and passing a criminal background check.
Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 lbs in an environmentally controlled retail store.
Availability for weekend and possible evening shifts, and ability to travel up to 10% of the time.

Nice To Haves

Familiarity with Missouri medical cannabis laws and regulations.
At least 1 year of cannabis retail experience.

Responsibilities

Create a positive, memorable experience for every Proper Cannabis patient while ensuring their safety and satisfaction.
Maintain thorough knowledge of dispensary products and their medicinal qualities.
Educate patients on available products and tailor recommendations to their needs in compliance with state law.
Answer product questions, gather feedback from returning patients to customize recommendations, and serve as a brand ambassador.
Enter sales orders into the POS system, process payments, dispense change, and maintain an accurate cash count in the assigned drawer.
Update sales and inventory records accurately and maintain patient confidentiality.
Maintain dispensary cleanliness in accordance with hygiene and sanitation guidelines, including assigned side jobs.
Back up team members, maintain patient flow, and collaborate with dispensary staff during peak business volume.
Attend team meetings and maintain professional, positive, and effective working relationships.