Clinical Specialist - Kansas City

PROCEPT BioRobotics • Kansas, MO

4d

About The Position

The Clinical Specialist delivers product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. The role supports optimal operating-room workflow and troubleshooting during live cases, provides in-service education, assists with installations and software updates, and contributes to procedural efficiency across assigned accounts. The Clinical Specialist partners with Sales to identify opportunities for utilization growth and account retention.

This position guides surgeons through onboarding and competency milestones, supports procedural scheduling to maximize case coverage, and maintains accurate case logs and documentation. It also shares field insights with Sales, Marketing, and R&D to inform product enhancements, surgeon experience, and program improvements. The role requires independent judgment, adaptability in complex surgical environments, collaboration with internal teams, and frequent regional travel. Travel of 75% or greater may be required.

Requirements

• Bachelor’s degree or equivalent experience.
• Clinical proficiency sufficient to independently cover a case within 60 days after graduating from the internal Aqua Academy sales training program; up to 30 days of supplemental coaching may be available if additional support is needed.
• Strong interest in medical devices and robotics.
• Strong communication and presentation skills, with the ability to educate and engage audiences.
• Collaborative, customer-focused approach and commercially aligned mindset.
• Ability to influence surgeon adoption and drive procedural growth.
• Hands-on, adaptable approach and willingness to execute tactically in the field.
• Analytical thinking, attention to detail, and problem-solving skills.

Nice To Haves

• 2–4 years of clinical experience.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures across assigned accounts, ensuring optimal operating-room workflow, setup, and troubleshooting.
• Provide in-service and field support, including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team members to improve program efficiency and ensure regulatory compliance.
• Support marketing and training events, including physical setup and presentations.
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements.
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce.
• Upload case logs to the central repository as required for supported cases.
• Track and document surgeon progression through the surgeon pathway, ensuring completion of onboarding and competency milestones.
• Build surgeon and staff confidence, competency, and expertise with PROCEPT BioRobotics technologies.
• Travel 75% or greater as necessary.

Benefits

• Career growth opportunities.
• Live induction program with cross-functional team building, company-history immersion, interactive sessions with executive leadership, and an introduction to the company’s mission.
• Management development program for people managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level