About The Position

The Clinical Specialist with Stryker Enabling Technologies provides clinical product support to hospital staff and on-site guidance and assistance during surgical procedures. The role trains surgeons and operating room staff and provides clinical and technical support in using the company’s navigation technologies, associated equipment, and instruments to promote procedural efficiency. The specialist uses proprietary software to prepare pre-operative scans for the Enabling Technologies system and assists surgeons with preoperative planning and intra-operative guidance. The position provides case coverage at customer accounts, submits prompt and accurate complaint reports in accordance with Stryker Enabling Technologies quality-system requirements, and supports the development and execution of sales plans. The specialist works to grow utilization of navigation technologies, actively communicates product benefits, develops positive relationships with surgeons and OR staff at targeted accounts, collaborates with Sales Representatives and Marketing on product-performance communication, and obtains and tracks purchase orders for products used during procedures and case-coverage services.

Requirements

  • Bachelor’s degree preferred or 6+ years of clinical experience.
  • Valid driver’s license.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.

Nice To Haves

  • Bachelor’s degree.
  • Sales and/or marketing experience.

Responsibilities

  • Provide clinical product support to hospital staff and on-site guidance and assistance during surgical procedures.
  • Train surgeons and operating room staff and provide clinical and technical support in operating the company’s navigation technologies, associated equipment, and instruments.
  • Use proprietary software to prepare pre-operative scans for use with the Enabling Technologies system.
  • Assist surgeons with preoperative planning and intra-operative guidance.
  • Submit prompt and accurate complaint reports in accordance with the Stryker Enabling Technologies quality system.
  • Provide case coverage at customer accounts.
  • Support development and execution of the sales plan and increase utilization of navigation technologies among current and potential surgeons.
  • Actively sell the clinical benefits of products and build positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to increase communication about product performance.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track case-coverage purchase orders for services provided.
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