Behavioral Health Transfer Specialist
About The Position
The Behavioral Health Transfer Specialist facilitates behavioral health transfers throughout the Texas Health Resources system and from other healthcare facilities. The specialist documents cases, meets departmental metrics related to transfer times and referral guidelines, relays clinical information, and facilitates physician and nurse reviews. The role requires awareness of exclusionary criteria and promoting the transfer center to potential referral sources. The specialist complies with applicable regulations, including TDMHMR, TDH, CMS, EMTALA, and the Texas Behavioral Health Marketing Act, and educates hospital staff and team members about regulations as needed. The role also involves understanding legal statutes and documentation relevant to voluntary and involuntary patients; admission criteria for various levels of care; and community resources for psychiatric and chemically dependent patients. The specialist communicates pertinent information to receiving providers and collaborates with emergency department physicians, admitting and consulting physicians, and other provider-team members. The position includes maintaining professional growth and licensure, completing required annual continuing education, attending monthly staff meetings, meeting MyTalents and Touchpoints deadlines, completing assigned monthly audits, and contributing to departmental or organizational projects with leadership approval. Other duties may be assigned. The specialist is also expected to complete Promise Behavior peer reviews and use appropriate phone etiquette and Promise Behaviors on every call.
Requirements
- Master's degree in a mental health field.
- Two years of related experience in a mental health field.
- Upon hire, one of the following licenses is required: LPC (Licensed Professional Counselor), LMSW (Licensed Master Social Worker), or LCSW (Licensed Clinical Social Worker).
Responsibilities
- Facilitate behavioral health transfers within the Texas Health Resources system and from other healthcare facilities.
- Document cases and meet departmental transfer-time and referral-guideline metrics.
- Relay clinical information and facilitate physician and nurse reviews; remain aware of exclusionary criteria.
- Promote the behavioral health transfer center to potential referral sources.
- Comply with applicable regulations and educate hospital staff and team members about regulations as needed.
- Understand legal statutes and documentation relevant to voluntary and involuntary patients.
- Apply admission criteria for various levels of care and knowledge of community resources for psychiatric and chemically dependent patients.
- Communicate pertinent data to receiving providers.
- Collaborate and communicate with emergency department physicians, admitting and consulting physicians, and other provider-team members; seek supervision as needed.
- Maintain professional growth, complete required annual continuing education, and keep professional licensure current.
- Attend monthly staff meetings and complete MyTalents and Touchpoints by their deadlines.
- Contribute to departmental or organizational projects with leadership approval and complete assigned monthly audits.
- Complete Promise Behavior peer reviews and use phone etiquette and Promise Behaviors on every call.
- Perform other duties as assigned.
Benefits
- 401(k)
- Paid time off (PTO)
- Medical benefits
- Dental benefits
- Paid parental leave
- Flexible spending
- Tuition reimbursement
- Student loan forgiveness
- Opportunities for growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
