Behavioral Health Transfer Specialist

Texas Health•Arlington, TX

4d•Onsite

About The Position

The Behavioral Health Transfer Specialist facilitates behavioral health transfers across the THR system and from other healthcare facilities. The role documents cases, meets departmental metrics for transfer times and referral guidelines, relays clinical information, and coordinates doctor and nurse reviews. The specialist understands exclusionary criteria and promotes the THR Behavioral Health Transfer Center to potential transfer referral resources. The specialist complies with applicable regulations, including TDMHMR, TDH, CMS, EMTALA, and the Texas Behavioral Health Marketing Act, and educates hospital staff and team members about regulations as needed. The role requires understanding legal statutes relevant to voluntary and involuntary patients, admission criteria for different levels of care, and community resources for psychiatric and chemically dependent patients. The specialist communicates relevant information to receiving providers and collaborates with emergency department physicians, admitting and consulting physicians, and other members of the provider team, seeking supervision when needed. The role also includes maintaining professional growth and licensure, completing annual continuing education, attending monthly staff meetings, completing MyTalents and Touchpoints by their deadlines, contributing to approved departmental or organizational projects, and completing assigned monthly audits. The specialist performs other duties as assigned and demonstrates Promise Behaviors, including completing peer reviews and using appropriate phone etiquette on every call.

Requirements

Master's degree in a mental health field.
Two years of related experience in the mental health field.
Upon hire, one of the following licenses is required: LPC (Licensed Professional Counselor), LMSW (Licensed Master Social Worker), or LCSW (Licensed Clinical Social Worker).

Responsibilities

Facilitate behavioral health transfers within the THR system and from other healthcare facilities.
Document cases and meet departmental metrics related to transfer times and referral guidelines.
Relay clinical information and facilitate doctor and nurse reviews; understand exclusionary criteria.
Promote the THR Behavioral Health Transfer Center to potential transfer referral resources.
Comply with applicable regulations and educate hospital staff and team members about regulations as needed.
Understand legal statutes and documentation requirements relevant to voluntary and involuntary patients.
Understand admission criteria for different levels of care and community resources for psychiatric and chemically dependent patients.
Communicate pertinent information to receiving providers.
Collaborate and communicate with emergency department physicians, admitting and consulting physicians, and other provider-team members; seek supervision as needed.
Maintain professional growth, complete required annual continuing education, and keep professional licensure current.
Attend monthly staff meetings and complete MyTalents and Touchpoints before their due dates.
Contribute to departmental or organizational projects with leadership approval and complete assigned monthly audits.
Complete Promise Behavior peer reviews and use appropriate phone etiquette and Promise Behaviors during every phone call.
Perform other duties as assigned.